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Renaissance Boca Raton Hotel

4.0 of 5
2000 NW 19th Street, Boca Raton, FL 33431
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Ranked #8 of 26 hotels in Boca Raton
4.0 of 5 stars 172 Reviews
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172 reviews from our community

What travellers say about this hotel
  • Pool area(8)
  • Very nice(6)
  • Great location(4)
  • Club level(3)
  • Room service(3)
  • Town Center Mall(3)
Traveller rating
    70
    49
    31
    13
    9
Only show reviews for Family (29) | Couples (54) | Business (34)
Date Rating
Georgia L
Dallas, Texas
Top Contributor
58 reviews
19 helpful votes
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I have Platinum status with SPG, Marriott and Hilton. I think that's over 200 nights a year in hotels. I have a lot of choices in Boca. My favorite hotel is the Renaissance because of outstanding service. When I step into the lobby I am greeted as a welcomed guest by name. They smile and actually make me believe they... More

Was this review helpful? Yes
Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
18 February 2012

Thank you so much for your review. We love hearing positive comments regarding our staff. I truly believe we we have the best staff in south Florida. We hope to see you again soon! More

JSSMetroD.C.
Metro D.C.
Senior Contributor
25 reviews
19 helpful votes
4 of 5 stars Reviewed 5 February 2012

We had stayed here last year and although this year we were not upgraded to a suite, the room was on the executive level. My only gripe is the bathroom--needs a shower and TOWEL BARS. However, what impressed me was the management who can be found greeting and meeting guests in the lobby and being proactive all over the property.... More

Was this review helpful? Yes
Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
7 February 2012

Thank you so much for your kind words. I am so happy that we were able to take good care of you while you were here. Just to let you know, we did take your advice and we are installing towel racks in the bathrooms. Thanks again and we hope to see you again soon! More

WWJD?LOVE
Pennsylvania
Senior Contributor
48 reviews
20 helpful votes
3 of 5 stars Reviewed 30 January 2012

Everyone at the Hotel was wonderful! The people who work there are super nice and welcoming. Valerie at the front desk was awesome. The Lobby has been redone, and is furnished beautifully. The rooms, ~not so much. Small, musty and dark. it is a shame because the location is wonderful and, like I said ~the people that work there could... More

Was this review helpful? Yes
Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
7 February 2012

Thank you so much for your nice comments regarding our staff and our new lobby! I truly believe that our impeccable service along with our beautiful pool is what keeps our guests coming back. I am so sorry that you felt the rooms were dark. We will look into this. Thanks again and we hope to see you again soon. More

notin46419
Englewood, New Jersey
2 reviews
1 helpful vote
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Very accommodating, friendly and helpful staff on hand. The rooms are nothing fancy but provide a decent night sleep. Thank you to the fellow with "german" on his name tag for being so freaking nice. More

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Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
30 January 2012

Thank you so much for your kind words regarding our staff. I will make sure that Mathias knows the nice comments you wrote about him. Thanks again and we hope to see you soon! More

ConstantTraveler99
San Antonio, Texas
Contributor
14 reviews
9 helpful votes
3 of 5 stars Reviewed 26 January 2012

Other than the common areas the hotel has a very dated look and feel it is dire need of a makeover. The one thing that stood out was that the back door that is far from the staff sight was completely unlocked it had a key swipe lock but the door did not lock at all and a set of... More

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Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
30 January 2012

Thank you for your review. After reading what was written, I honestly believed that this was a mistake and it was intended for another hotel as we look nothing like a "motel". All of our rooms are inside and we have a resort style pool and an entire new lobby. Our rooms are very nicely decorated and have some newer... More

tealuv
Mid-Atlantic State
Contributor
19 reviews
17 helpful votes
4 of 5 stars Reviewed 24 January 2012

Overall, not bad, the executive level is just average. Nothing fantastic. Breakfast on the club level was fair, although the eggs were never hot! The pool area is pretty, water in the pool was very warm and comfortable. No bell service at the door, no offer of assistance with luggage. Not a far walk to a local mall, and eating... More

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zaragovia
Bahamas
Reviewer
3 reviews
5 of 5 stars Reviewed 23 January 2012

My girlfriend and I stayed at this hotel on the 20th of January 2011 for 2 nights, we had a room with double beds, very nice room, staff very friendly in lobby and restaurant, hotel very tastefully decorated, lovely outdoors, pool, plants, very clean. great location, close to Malls, will stay there again, highly recommend this hotel. The only small... More

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Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
24 January 2012

Thank you for your kind review. I am so happy that you and your girlfriend enjoyed your stay. See you next time! More

davidmicc
10024
Contributor
17 reviews
13 helpful votes
4 of 5 stars Reviewed 23 January 2012

Found the rooms spacious with good storage. Location s excellent right off of the highway with a few restaurants within walking distance. Carpets in room could use replacing and lack of a hotel gift shop for toiletries etc is lacking. I had to drive to a local gas station to buy a few items. Staff is helpful, good stay overall More

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Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
24 January 2012

I am so happy to hear that you enjoyed your stay. I am so sorry that you had to drive to a gas station to buy toiletries. For future reference, we do have many toiletries at the front desk and we do offer complimentary shuttle service to locals stores. We hope to see you again soon! More

skatz1978
1 review
3 of 5 stars Reviewed 19 January 2012

Our stay was good. The staff is friendly. I travel there once every 4-6 months. Sushma was the best. We still think of her. More

Was this review helpful? Yes
Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
23 January 2012

Glad you enjoyed your stay and that our staff was helpful. Hope to see you again soon! More

tdcguy
Toronto
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

As stated in previous reviews, I have very high expectations for the hotels I stay in. I travel significantly for business and when the opportunity presents do so for leisure. The Renaissance does not disappoint. It is truly the staff that makes this hotel special. They genuinely work to ensure that your visit is spectacular. The little things like remembering... More

Was this review helpful? Yes
Stuart Levy, General Manager at Renaissance Boca Raton Hotel, responded to this review
16 January 2012

Thank you so much for your kind words regarding our staff. I truly believe that our staff is the friendliest in all of Florida and I am so happy to hear that you were treated well. Hope to see you again soon! More

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Renaissance Boca Raton Hotel Also Known As

  • Renaissance Boca Raton
  • Boca Raton Renaissance
Address: 2000 NW 19th Street, Boca Raton, FL 33431

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