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Renaissance Boca Raton Hotel


Renaissance Boca Raton Hotel
Hotel class 3 of 5
2000 NW 19th Street, Boca Raton, FL 33431
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Traveller Reviews

[ Date ] [ Rating ]
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3 of 5 stars
Miami
17 Jun 2009

I just finished travelling to Boca Raton last weekend as part of my birthday present from a friend. While there, we decided to stay at the Renaissance. We saw lovely pictures of the hotel online and had heard good things about it; however, we experienced otherwise. First: The hotel staff (namely room service and front desk) were not very pleasant... more

Awful Hotel!
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2 of 5 stars
FL
16 Jun 2009

I stayed at the Boca Renaissance back in February and it was a disappointment from the start. When I arrived, the front desk agent couldn't find my reservation. After waiting 10 minutes or so, It was found but my room wasn't ready. I asked to be upgraded for my troubles and I was declined. When I got in my room... more

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5 of 5 stars
Tampa, FL
31 May 2009

I am typically a Hilton guy and the staff and the service at this hotel has totally converted me. They are wonderful.... everyone... the GM, front desk staff, lounge, bell, you name it... they are truley world class! more

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5 of 5 stars
27 May 2009

A lovely hotel and experience. There were cookies and iced tea in the front lobby in the afternoon and fresh coffee in the morning. The work-out facility was great and located close to the front lobby and not tucked away in some cubby hole like other hotels. There was a computer and printer available to print out airline tickets as... more

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4 of 5 stars
Marlboro, New Jersey
14 Apr 2009

My husband and I just spent one night at this hotel. We checked in where the young woman at the desk was friendly, and told us that our request for extra pillows, etc. was taken care of. She also said our room was on the second floor, but we had requested a high floor (there are five in this hotel).... more

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2 of 5 stars
West Orange NJ
18 Jan 2009

Just came back from a weekend at the hotel which I have stayed at for numerous occasions and I came back disappointed this time. The hotel rooms are dated and my particular room smelled from dingy odors, had mold in the air conditioning unit, had a non-working thermostat and was worn and battered. We left disappointed at what has happened... more

Management response from
RenaissanceBocaRaton, General Manager

I sincerely apologize for your experience during your recent stay with us. Your comments have been forwarded to our new Director of Engineering to address the challenges with your air-conditioning unit in your guest room. We hope you will choose to return to the hotel, as you have so many times before, and allow us to restore your faith in...

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5 of 5 stars
Glen Burnie, Maryland
14 Jan 2009

Upon arrival from FLL airport we seemingly drove into what seemed like a sparse hotel/business district area. The front appearance of the hotel was beautiful though it was kept up nicely and it only really got better up entering the building. We made our reservations through Southwest Vacations and requested a double room. When entering we were greeted very well... more

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5 of 5 stars
Brooklyn, NY
2 Jan 2009

Just returned from a great stay at the Renaissance from 12/28-12/31/08. While I usually do not mention anything about the service, here I have to mention how well I was treated especially by Mike. Mike helped me with a problem I was having with my stay which was no fault of the hotel. Turned a great stay into an excellent... more

A Great Stay
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5 of 5 stars
Fort Thomas, KY
27 Dec 2008

If you are looking for a place to stay in Boca Raton, do not look any farther than the Renaissance. My wife and I have traveled quite a bit and this hotel ranks up there as one of the better hotels. When we arrived, we were quickly checked in by a very efficient front desk attendant. They had complimentary fresh... more

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2 of 5 stars
london
12 Nov 2008

My son and I were in Boca for a few days and decided to book the Renaissance Hotel. We had previously stayed at the Marriott in Town Centre, however in the UK Renaissance hotels are a step up and we decided to give it a go. Check in was straight forward without a problem. Unfortunately the room offered to us... more

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Renaissance Boca Raton Hotel Also Known As

Address: 2000 NW 19th Street, Boca Raton, FL 33431