This is an amazing hotel! The staff is awesome. We were given 2 double beds at check in, I asked later that night if we could be moved to a King room. We had our bags packed the next morning, Mark the front office manager took care of moving us to a King room. However, when we came back after... More

I host executive-level conferences, and Hyatt Coconut Point is my personal favorite of the six or more hotels we use each year. A top-notch staff who gets it done, whether it's for an individual guest room or a whole meeting session. Beautiful property with fantastic grounds. My guests constantly rave about the hotel and the service. Last year, when SW... More

First, the only negative and I almost gave it 4 stars because of it. INTERNET CONNECTION STINKS! If I can get great WiFi at 36,000 feet I should be able to get it here. Hyatt folks - consider servers on every other floor if one main one doesn;t cut it. Ok, now the rest. The property is amazing, the rooms... More

I know out of the gate my review is jaded... But I travel a LOT. I simply get annoyed by luxury resorts who do not have a mini bar... It's in excusible. I understand if you are a Four Points or Hilton Garden Inn, but not when you are a full service hotel. Then to boot not to offer any... More

I stayed at the Hyatt for a recent work conference, and my wife came along to get to share in the experience. Overall, we were very impressed. The staff were very friendly and helpful, and seemed genuinely interesting in making our stay memorable. The room was spacious and comfortable – we had a corner room on the 11th floor which... More

So many places take pictures to show themselves in the Best Light. This place is everything the pictures show and so much more. This is my Happy Place. The hammock between 2 palm tree is one the left as you head out to the pool. There is only one so get there early to stake your claim for the day.... More

Upon check in we were told that the king room we'd requested wasn't available but they'd provide us an upgrade with a view of pools and Bay. Sweet! Wrong, they moved us to a room that literally smelled like vomit. When the bellman arrived we inquired about the smell and he appropriately suggested we call the front desk. They responded... More

We did enjoy our hotel visit but disappointed at the high resort fee of twenty dollars a day! We could not get Internet which was I thought unknown especially in the USA. The 'Plantation' the adjacent resort on the other hand was fabulous, lazy river such fun and the best pizza in the pool side restaurant! More

Visited the Hyatt Coconut Point with my partner and loved it. We were treated well by all staff members. Am looking forward to a return visit! Staff- ALL were engaging, competant, warm. Reception- Flawless. Arrived around 11am and room was not ready, invited to use regency club. Agent appologised for room not being ready. Regency Club- One of the nicest... More