I have made two trips to Summer Bay in Clermont, Florida. The first was in 2012 the second May 2013. A lot of the issues we had in 2012 were the same this year... For one both units we stayed in were filthy. Carpeted floors were so dirty my niece’s knees and feet were black after a 5 minute walk... More

Our 2nd visit to Summer Bay was wonderful from the moment we checked into the Crown Club Hotel for 2 days, then moved over to the Villas for 2 weeks. Every staff member is pleasant and helpful...front desk staff at both places, guest transportation drivers, pool staff, activities staff, staff at Loretta's, Kokomo's, Big Kahuna's; Efram, the artist; the gator... More

We were at the resort with 2 children. The trip of course was for mainly going to Universal Studios. But on the days we were "parked out" we stayed at the resort and our two little ones were happy as can be. Ages 9 and 11. Our unit was in the older building so some of the problems we had... More

I have a lot to say about this resort. 1) I want to thank your staff especially Doug at the VIP desk they are friendly, helpful, and a pleasure to interact with. We got the best service we have ever had at any resort including ones costing much more than yours. 2) I want to thank housekeeping and maintenance for... More

We stayed at the hotel attached to the resort on a promo timeshare presentation required. had no complaints we were still allowed to use the resort amenities . As with any resort don't expect room service at your beck and call . The presentations are lengthy they tell u 90 minutes plan at least 3.5 hrs ! trust me they... More

We paid for a full week but had to walk away and find another resort with no compensation. Life is too short to spend one minute in a shoe box. Sitting on the tile floor would have been more comfortable than the sofa, chair and dining furniture. It all looked nice but don't sit on anything. The unit was too... More

Was only a one night stay, but was impressed overall. The resort is gated and much larger than I realized beforehand. The staff is friendly. The room was huge with surprisingly comfortable bed (which was better than the one at the Disney property we later stayed at). Our stay included a continental breakfast. While we did not take in all... More

This is my second time staying at this resort through AFVC. Was quite pleased with the accommodations although charging 12 dollars for the use of a life jacket was a little high. I can see a deposit but not a flat fee. After being talked into going to the sales pitch by Doug we did attend but after not agreeing... More

Stayed a week at Summer Bay Resorts while we visited for Disney World. We are military and got an incredible rate on a two bedroom and could not pass up! We were nervous about staying off Disney property but this place is literally 6 miles down the road and took us less then 15 minutes to get to the parks... More