his was the worst place I've stayed at in a long time. The operator at guest services was always gruff on the phone. The room decor needed to be fixed up. All of the furniture showed signs of extensive use. Furniture was heavily marred. The shower leaked / dripped. The garbage disposal was so loud that you could not hear... more

Of course I fell for the same timeshare pitch we all fall for sometimes. But I have had some good times on these trips. This one was not as bad as all the reviews. We showed up late and we asked the girl at the front desk what to expect in the summerbay rooms. She sayed pay a little upgrade... more

Summer Bay Resorts contacted me with the same deal that the others got. You basically are paying for a timeshare, while others are getting all sorts of free gifts to listen to the speal. This place is a dump. This whole thing was a scam. People should not be able to get away with this crap!!!! more

Rude customer service when we arrived. Pool was dirty. Spiders in the room.. Place is a dump. Run the other way! more

Let me start out by saying I couldn't believe all that I would get for such a great price, well you know that old saying you get what you pay for. When we arrived at the Welcome Tower we were immediatley asked if we would like to upgrade for $35 a night, but we opted to stay with what we... more

I bought a package last year for 4 days and 3 nights in Orlando with 2 tickets to the park (for almost $200). I made reservations to stay in Orlando (didn't know where yet, but I thought it was at a resort) about 3 months and told me to call the week before my arrival to confirm and let me... more

I signed up with SummerBayResorts thinking a $199 deal with 6 destinations (FL, CA, VA, CRica, MEX etc.) was too good to pass up. The 90 min timeshare pitch seemed a fair trade. But after reading the reviews and possibility of not even staying in the better rooms was more than enough to change my mind. After all I'm still... more

I read the reviews. I was terrified. I am someone who really likes to be in clean places... We arrived pretty late and I was afraid we would get a really bad room...The room that was assigned to us was pretty decent and clean. The room cleaning service is actually really good. No unpleasent smells in the room, they even... more

After checking many reviews, I was worried...but after I got there I was pleasantly pleased. The room was clean, clean and clean. The maid service went over board with politeness. The pool was clean, cold but clean. We went across the street but it had no room for not even an ant. Thank you Sam. I loved the swan towel... more