Amazing hotel... plus it was only a walk to the Cocoa Walk, which offered outstanding shopping and food. We had a great time. more

Stayed for three days & found the staff to be extremely friendly. However, the service was a little uneven: paper not always delivered, towels not always at pool in early morning (8 am), restaurant hostess either overly solicitous or ignoring you while you wait in a vitryally empty restaurant for a table, bartender not knowing a lick about wine (including... more

My party of 12 arrived at the Ritz hotel on Friday 11th September 2009 after having a big problem with a rental property we were intending on staying in and having my wedding at. Upon check in the reception staff were extremely welcoming and pleasant. My mother briefly explained our situation and upon entering my room one of the reception... more

Everyone at the hotel plays their part in making you feel special and its difficult to fault anything. Our package (Peace of Mind) included daily American breakfast, but what they don't tell you (until you check-in) is that there is a maximum credit of $22 per day. There is no buffet so you have to order off an a la... more

We stayed in the executive suite and it was spacious and had a very good decor. There were two bathrooms which were also good. The only criticism I had was that the air con did not work properly in the main bedroom despite us telling the staff about it. On the whole though this is a very nice hotel and... more

Our overall rating of this hotel is exceptional!! We were celebrating our birthdays and came to the decision to select The Ritz Carlton Coconut Grove, in Miami. Upon our arrival, we were greeted with the most courteous staff from the valet attendants to Natalie, the best concierge we've ever encountered!! We experienced all of the luxuries that the Ritz Coconut... more

I was there on business for a conference. I found this hotel classy , elegant which is usually a combination of the premices , the staff and the clientele. The atmosphere was relaxed and classy. My favorite. Very nice lobby, very helpful concierge nice pool (not a resort pool, but nicer pool than typical for city hotel), good room with... more

I wouldn't be able to afford it most times - but it was a good deal on Expedia and my birthday treat. The only gripe I would have is the cost of the aprking and the charge for internet - but I guess if you have to worry about such things you shouldn't really be in the Ritz Carlton in... more

The service at the Ritz-Carlton in Coconut Groce was excellent. The front desk was more than accomodating. When we asked for help they went above and beyond. Our room was gorgeous with a view of the bay. Every dettail of the room was perfect when we walked in. It had everything we needed, was very clean, and was at a... more