Put up here for one night by American Airlines after some randomly cancelled flights and etc. My room on the 5th floor was obviously newly renovated and was spotless and comfortable. Microwave, fridge and coffee maker in the room. Brand new bathroom. The heating/air conditioning unit had not been replaced however and was a bit rickety and noisy. Renovations are... more

American Airlines put us up at this hotel for a night. They do have a pool on the second floor, but the rest of the floor is completely torn up. We stayed on the 4th floor and the carpet and furniture was brand new, but the bed covers looked like they have been there for months straight without ever being... more

American Airlines offered this hotel to me as a token of their generousity for having missed my flight to Jamaica. This hotel should not be open. They are currently under renovation. Upon checking into this hotel, they informed me their dining room is closed for dinner and therefore will have to use my $10 voucher in their "Gourmet Pantry" as... more

After I booked this hotel through Priceline, I had serious doubts after reading the other reviews. After fighting w/ Priceline, but to no avail, I faxed the hotel a letter. The management/staff was very polite and helpful. There were some ok parts of the hotel. They are actually renovating, so I believe that this will be a beautiful hotel in... more

We were stuck in this hell hole when our American Airlines flight to Mexico got cancelled. The only good thing I can think of about this place was the free shuttle service to and from the hotel. At least the shuttle driver could muster a smile and some chat, unlike the staff at the hotel! The hotel is under renovation... more

Airline put us up in this dump for 1 night due to missed connection- this is in fact the worst motel i've stayed in with horrible service to match. I believe Holiday Inn did pull the plug on them- it's no longer a Holiday Inn. I'm guessing city of Miami should be next to shut them down. more

Do not stay at this hotel if you expect any kind of customer service! We checked and went to our room. The door of the room was ajar! For women traveliong together this is a saftey issue. After checking our room - and under the beds we had gotten over that concern. The room was extremely run down! Dirty handprints... more

We went to MIami for my daughter's graduation and stayed at the Holiday Inn. The reservations were made on line in October of 2005. I reserved 2 rooms, each with double beds.Upon our arrival, we had one room with a king sized bed(okay) and one with a bed a little larger than a single(not okay). Two people, one being an... more

Great location, but worn-out from head to toe. The non-smoking room smelled musty, and the air conditioner was very loud. Upon check-in, the shower had not been cleaned from last guest. Used soap and shampoo bottles were still there. The hairdryer was missing; only the brackets were left on the wall. I asked for a hair dryer twice, but none... more