The front desk supervisor, Giulio, was extremely attentive, courteous and diligent in helping to solve a problem I had with a dead car battery which I encountered after a 2 week trip. He offered to help before I even asked and was diligent until the car started, all with utmost professional courtesy. Thank you! Lydia C.

When we arrived at 4:30 pm there's a used room service tray outside our room. Was there someone still in our room? Fortunately not. But tha should have been cleaned up much much earlier and especially before new clients arrived. And parking is $15 of you stay. Room was $100, and parking is $15. Wtf? That's 15% of my stay... More

Had stopped here in the past for drinks. This time family stayed one night before flying out next day. Could not believe the large rooms and overall cleanliness. Staff was wonderful. This hotel had old time charm with a modern day experience. Plenty to do and great location to visit all attractions in area.

I had a long layover in Fort Lauderdale prior to a flight to South America and chose this hotel to rest up during the day. I had to call for the shuttle van as the hotel does not make on going trips to the airport. The hotel lobby is impressive and modern. Check in was efficient although finding the elevator... More

We stayed here two years ago after a cruise to be close to the airport. We came back to spend a week because of a never crowded large swimming pool and always avaliable tennis courts. The staff was consistently friendly and helpful from the front desk to the conceirge to houskeeping and dining room. We rented a car so were... More

My friend and my flights were delayed and her phone was broken. The staff Ernesto, Omar and Will were super helpful! They called ahead to the airport bus my friend was on and notified her of our flight delay. Then we had a lovely dinner at the hotel. The food and drinks were fantastic. The bell staff wrapped my Duty... More

The staff at the Concierge was great. We had Steve help us with our luggage and he was so helpful explaining everything we needed to know. We had a short one night stay while waiting for our next day flight, but I found Steve and Terry to be so helpful . We also had Marks shuttle us to Fridays for... More

Fabulous front desk service from Carolyn when we arrived late at night from the airport (our flight was late). She was helpful with directions about parking and getting out the next morning making sure we knew what time breakfast started so we could eat before we left. In the morning when we were leaving, Sandy (in the restaurant) was extremely... More

I would give this hotel a 3.5 rating. With a few changes, this hotel could be a 4. The exterior of the hotel is nothing special, but the location and the rooms made for a good experience. The bed was very comfortable and the foam pillows I requested were already in the room when I checked in. The employees at... More