Sound like a party in the hall till 4 am no one answer the phone down stairs I stayed there with my 3 boys and husband . We had only 4 pillows but there was 5 of us . Ask for a pillow was told they were out. My white soxs were black from walking on carpet. Three family reunions... more

The front desk people are very rude and try to take your money any way they can. First expect to pay a $5 a day for parking when your not even guarnteed a parking spot in their lot you will have to park across the street in a dark abanded lot with no security for your safety. The side hotel... more

This was not my first choice in hotel, but was the only one on the beach with available rooms. My travel coordinator AGAIN screwed up and forgot to book me at the Hilton. After further idiocy on the part of my travel coordinator, the Plaza staff would not permit me to check in until the reservations she had made for... more

The hotel is in need of renovations. The hallway where I rooms were located smelled horrible. The carpet stunk of vomit and stale water from people walking in/out from the pool and beach. It had a strange smell of mildew. The bathrooms in both our rooms were horribly old where you can see that instead of fixing the bathrooms the... more

The hotel is in a good location with a beautiful view of the ocean. The rooms and the pool were clean, the beds were comfortable and we felt safe and comfortable at all times. more

I would recommend staying at a different hotel for the money. If this hotel was $49.99 then ok but at $120 a night, it is not worth it. This hotel is in need of some definite renovations. The hallways and rooms smell very bad and musty. The beds are very uncomfortable and the quality of the sheets and pillows are... more

Ive been to this same hotel for the past couple of years. Each year it has gotten a bit worse, and this year was definetly the worst experience for some things, and the last time Ill go there. Positives: free wi fi, and hotel provided pcs to use the internet (although one was broken when there). Location..right in the heart... more

My family and I stayed here this past week.The room was fine and checking in and out was no problem.Had a 9th floor room with an oceanview.Pool was alittle crowded at times,but when isnt it.No free continental breakfast,they wanted $7.00 for fruit and Bagels which for what we paid should have been included.IHOP is within walking distance so we just... more

First time to FL for most of us where us girls just wanted to chill. I'm glad my cousins suggested they go check the room before I signed for it because apparently there were roaches O_o They gave us a smoking room as a substitute and one of my cousins' is allergic so we asked for a non smoking CLEAN... more