Michelle, a daily smiling face at the Waves pool bar and grill, actually singlehandedly made this trip fantastic. Her level of service was unbelievable, going above the call of duty. She overheard my children asking for swim goggles (which we didn't have with us) and Michelle showed up the next morning with a pair for each of them! Judy, at... more

Here's whats wrong with this hotel: the rooms are long and narrow with painted stucco walls. It looks like it used to be a holiday in that they put a westin bed in . The furniture is too big for the room no free wireless internet. no robes makeup mirror in front of poorly lighted bathroom mirror, couldn't see to... more

The hotel is recently renovated from the Yankee Trader and the service is great! We first met the concierge Otto Rizvani due to wanting a nice night out after traveling all day. Otto was quick with his suggestions and arranged the taxi, restaurant and return trip- He made us feel like a VIP from the start. Otto helped us throughout... more

After reading the reviews about the Westn, my family and I, changed our reservations from the Hilton to this hotel. We were worried but took the chance. We had not stayed at this hotel and were not sure if it was as nice as the reviews on it. We were not let down. the hotel is beautiful. The moment you... more

I loved the hotel, for its cleanliness and location for the beach, but there aren't enough eating places around that are economical, and there are NO payphones in the hotel or surrounding area, which I found very bizarre, and a major issue for me, but maybe its a new concept in the state of Florida I will have to get... more

From the moment we drove up and Eric, the valet, opened our car door, we were greeted with smiles and enthusiam. His bright grin and bouncy demeanor set the tone of our excellent week at the Westin. Then, an elegant, smooth doorman stepped up to retreive our luggage and proceeded to take us to our room which was heavenly. This... more

We stayed two nights here and had a great experience. The concierge Otto was very helpful in finding us places to eat and nightlife that we would enjoy. He made us feel right at home in Ft. Lauderdale. The views from the room were gorgeous. The pool area is very nice with relaxing covered beds and an ocean view. Wish... more

I stayed here for one night. The only reason I chose this hotel was they would allow us to check in early. The rooms have a great view. The valet staff were quick with getting the car but the parking fee was high. Overall nice rooms and with a great location. I would stay again. more

I spent two night at the hotel the first night i wasn't to happy i had made reservations for an king oceanview and when i got to the room it was two double bed and no oceanview i call down to the desk and told them what i book i was told that was all that they had ... the... more