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The Westin Fort Lauderdale


The Westin Fort Lauderdale
Hotel class 4 of 5
400 Corporate Drive, Fort Lauderdale, FL 33334
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Traveller Reviews

[ Date ] [ Rating ]
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1 of 5 stars
new castle, de
25 Jun 2009

We stayed here for one night on the way to Key West. When we checked into our room it smelled musty. The air vent had mold on it, the floor had pills on it and food, the toilet had a hair on it and the sheets looked as if they had not been changed. We immediately called to the front... more

Management response from
Doug Hope, general manager

Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at the Westin Fort Lauderdale. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the inconvenience that was caused by checking you in to an unserviced guest room. Typically...

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4 of 5 stars
Drakesville, Iowa
9 Jun 2009

Stayed here before a cruise to do some scuba diving and after the cruise also. The first stay, the room smelled awful, they came and sprayed, I went out for a bit, came back, still intolerable. They moved me with no complaint, and helped with the luggage (cruisers pack heavy) and the employee Juan said he would get a free... more

Management response from
Doug Hope, general manager

Thank you very much for your feedback and taking the time to post your comments. We were very pleased to hear that you enjoyed Westin's Heavenly Bed, Heavenly Shower and general furnishings of your guest room. We recently completed a renovation of our hotel (including the swimming pool area) that we are very proud of and are glad that you...

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2 of 5 stars
vancouver, washington
28 May 2009

We had three rooms booked through priceline at this hotel in May 2009, for four nights - each room was $42 plus taxes and fees. I can only appreciate the hotel through the priceline savings, I would have been very mad if I paid above that price for what we got. As a tip, if you bid on priceline for... more

Management response from
Doug Hope, general manager

Thank you very much for your feedback and taking the time to post your comments. It was nice to hear that our team at the Front Desk exceeded your expectations. They work exceptionally hard to make every guest feel special. We are also pleased to hear that you enjoyed the newly renovated rooms, our pool area and generally found our...

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4 of 5 stars
Fort Lauderdale, FL
15 May 2009

Got my room for $60 on Price-Line ($45 plus $15 in fees) and was very satisfied (I love recessions!). While the place is a bit dated in terms of wallpaper and carpet, they put their money into the things that matter like upgraded beds, comforters, pillows and furniture. Very quiet and comfortable. Basically, you can stay here in 3-star luxury... more

Management response from
Doug Hope, general manager

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our newly renovated hotel and all of the amenities, specifically our recently upgraded Westin Heavenly Beds and new furnishings. We are very proud of our renewed hotel and are delighted to hear of your personal experience at our hotel....

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4 of 5 stars
San Francisco Bay Area, CA
14 May 2009

I asked for a quiet room and was given a very nice one on the 14th floor. I can't hear traffic, walls aren't too thin but I can hear talking in the next rooms but that seems to be hotel life. The sales manager gave me a great deal which included a continental breakfast, parking included (otherwise $10/day I think)... more

Management response from
Doug Hope, general manager

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you enjoyed our newly renovated hotel, specifically the nice quite room on the 14th floor, our gym facility and pool area. We are very proud of our renewed hotel and are delighted to hear of your personal experience at our hotel....

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3 of 5 stars
florida keys
11 May 2009

We sayed here in May, the check-in was very professional, the rooms were very clean, but have to pay extra for everything tv, radio, internet. we were by the pool all day and night, even in morning pool area was not cleaned up, garbage and dirty dishes still sitting at 11am in the morning, outside breakfast area was dirty, no... more

Management response from
Doug Hope, general manager

Thank you very much for your feedback and taking the time to post your comment. We have reviewed your comments regarding your stay with us at the Westin Fort Lauderdale. We do take all comments very seriously and appreciate all the feedback we receive. I am pleased to hear that you found check-in to be very professional and your guest...

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4 of 5 stars
GardeniaPalm
8 May 2009

Stayed here in March of 2009. Overall the property is nice. The traffic noise isn't really bad (although I did request a high floor and was put on the 14th) and the pool is nice. The fitness center is also nice as are the locker rooms. The room was comfortable, clean and well kept. Problems include: 1) The TV which... more

Management response from
Doug Hope, general manager

Thank you very much for your feedback and taking the time to post your comments. We have reviewed your comments regarding your stay with us at the Westin Fort Lauderdale. We do take all comments very seriously and appreciate all the feedback we receive. I am pleased to hear that you enjoyed the overall property, particularly the pool area and...

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5 of 5 stars
Atlanta/Toronto
4 May 2009
1/1 found this review helpful

We were in Ft. Lauderdale for a birthday party at the beach. We'd booked a room in the beach area for $89/night but parking was an extra $20/night. Priceline gave me this hotel for $65/night (with $10 pkg) and we were pleasantly surprised. The location is in an office park so it wasn't crowded over the weekend. The pool area... more

Management response from
Doug Hope, general manager

Thank you for the very positive review of our hotel. We were delighted to hear that you had a wonderful stay with us at the Westin Fort Lauderdale. It was nice to hear that the front desk exceeded your expectations. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we...

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3 of 5 stars
London
2 May 2009
2/3 found this review helpful

LOCATION: The Westin Fort Lauderdale is located just off the I95. The location is convenient rather than breathtaking. It is situated in a business park of sorts but the pool overlooks a large lagoon. Traffic noise was inevitable, and no worse than expected. CHECK IN / ACCOMODATION. Check in was swift and smooth. Staff were friendly and professional as expected.... more

Management response from
Doug Hope, general manager

Thank you for your feedback and taking the time to post your comments. We have reviewed your comments regarding your stay with us at the Westin Fort Lauderdale. We do take all comments very seriously and appreciate all the feedback we receive. I am pleased to hear that you enjoyed the guestrooms and found our staff to be friendly and...

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5 of 5 stars
tnchile
1 May 2009
1/1 found this review helpful

My family stayed at this hotel over Easter weekend for my sister's wedding. It was located 1 street over from the wedding and reception site. The staff were always friendly and helpful, even arranging for my family to all stay on the same floor. They remembered us from day to day and inquired about our well-being and stay. When problems... more

Management response from
Doug Hope, general manager

Thank you for your positive feedback and taking the time to post your comments. Most importantly, congratulations on your sister's wedding! We were pleased to hear that you enjoyed our hotel, specifically the large room and the double-shower head. It was also nice to hear that the Front Desk exceeded your expectations and were especially friendly and helpful. Thank you...

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The Westin Fort Lauderdale Also Known As

Address: 400 Corporate Drive, Fort Lauderdale, FL 33334
Fort Lauderdale hotels The Westin Fort Lauderdale
3.5/5.0
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