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TownePlace Suites Fort Lauderdale West


Hotel class 2.0 of 5
3100 Prospect Road, Fort Lauderdale, FL 33309
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Reviews you can trust

73% Recommend
3.0 of 5 stars 16 reviews
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By trip type
All (16)
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3 of 5 stars
Pilot Mountain, NC
28 Sep 2009 | Trip type: Business

The location was convenient for my needs. The property was clean and comfortable. My only complaint was that the maid entered without knocking and/or announcing herself. Not acceptable under any circumstance. more

Management response from
amccrae, Manager

Dear djshaw1957, Thank you for your feedback on TripAdvisor regarding your recent stay at the TownePlace Suites Fort Lauderdale. We are glad that you found our hotel to be “clean and comfortable.” As an extended stay property we strive to make our guests feel as if the hotel is their home away from home. On the other hand, I sincerely...

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1 of 5 stars
NC
16 Aug 2009 | Trip type: Business

I am currently sitting in the room that is not even close to what the website describes or what the booking agent described on the phone. Thank God as a government employee I could cancel the remaining 5 days of my stay and move to another hotel. I was told I was booking a 2 room suite, with wireless internet... more

Management response from
dattardi, management and ownership group

Hello clarkark – Thank you very much for your review on TripAdvisor. As odd as it sounds, we really do appreciate hearing this kind of feedback about our hotel because these are things we have to know and that we must address to improve our facility and our service. Having said that, I sincerely apologize that you did not have...

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3 of 5 stars
Kansas
11 Jun 2009 | Trip type: Family

We chose to stay here because of frequent stay points. It was a nice room, the front desk was not overly attentive nor willing to go above and beyond for anybody. Our room was a queen with a pullout sofa, there were no linens for the sofa bed in the room. My husband called the front desk and they told... more

Management response from
Lauretta Ybarra, E-Marketing Sales Manager

Good day Kukatie, Thank you for your feedback on the trip advisor review board. Thank you for choosing TownePlace Suites Ft. Lauderdale for your reward point stay, and taking time to write a review. The reviews are so important to ensuring our standards are always the highest as well as continually improving. I apologize that the front desk staff was...

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2 of 5 stars
Nashua, NH
8 Feb 2009 | Trip type: Couples
1/1 found this review helpful

I was shocked to see a sign hanging in the room that there was a extra fee of $12 per night if you wanted "clean" sheets....otherwise they were changed every 7 days. I don't know about you but when I stay at a Marriott and pay over $100 per night I expect clean sheets every day as part of the... more

Management response from
dattardi, owner and management group

Hello, JPNNH – First of all, thank you very much for your feedback in your TripAdvisor review. We appreciate your visit to the hotel and for taking the time to submit a review. We take all reviews very seriously, as we look for every opportunity we can get to improve our service. Having said that, we sincerely apologize for any...

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1 of 5 stars
Cocoa, FL
15 Apr 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

What a miserable week. I'm just glad I didn't pay for this trip. My company sent me to Ft. Lauderdale for a week long workshop and the workshop company booked the hotel and it was included in the workshop cost, otherwise I would have high-tailed it out of there the first night. The hotel sits right at a busy intersection... more

Management response from
dattardi, owner and management group

Hello... First of all, thank you very much for your feedback and for taking the time to post a review. We honestly appreciate all feedback because we are always looking for ways to make our hotel better and improve our service. Having said that, i sincerely apologize that you did not have an enjoyable stay with us. I'm sorry that...

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1 of 5 stars
ft lauderdale, fl
21 Aug 2007 | Trip type: Family
1/2 found this review helpful

I stayed at this hotel based on the reviews written here. According to the reviews, written both before and after my aborted stay, I was expecting a clean atmosphere for my kids and myself. I WAS WRONG!!! We arrived at about midnight, exhausted after a 12 hour drive. Yes the two staff members we met were both very nice and... more

Good Choice
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4 of 5 stars
St. Petersburg, FL
27 Jul 2007 | Trip type: Family
1/1 found this review helpful

We stayed a few days for a family getaway, and felt it was a good choice. The immediate location is rather bland, but you are in the center of Broward County and can drive anywhere. It was great to have a kitchen and not have to eat out all the time. Free internet is a plus. We found the hotel... more

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5 of 5 stars
Naples, FL
13 Jun 2007 | Trip type: Business, Couples

We stayed for two weeks. The location was excellent, only a few minutes drive from the interstate, maybe 15 min. to the beach. We were on business so proximity to the beach was not important to us. Staff were friendly and helpful. Wireless and ethernet connections available in the room. If you came without a computer, there were two available... more

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4 of 5 stars
Philadelphia, PA
24 May 2007 | Trip type: Family
2/2 found this review helpful

Stayed at this hotel and booked last minute during the Air Show Weekend - my sister and I had a 2 bedroom suite, which was the perfect size for our 1 week+ stay. We were down there for moral support while our Dad was in the hospital, and wanted somewhere close and convenient, and clean. The front desk staff were... more

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4 of 5 stars
Portland, Oregon
12 Dec 2006
3/3 found this review helpful

We were attending a seminar at the Fort Lauderdale Convention Center and booked our rooms at this location because of cost. We were worried that we might be too far from the convention center but this was not the case. There is easy access by the freeway. The staff at the front desk were very helpful. We stated in one... more

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TownePlace Suites Fort Lauderdale West Also Known As

  • Towneplace Suites Fort Lauderdale
  • Fort Lauderdale Towneplace Suites
Address: 3100 Prospect Road, Fort Lauderdale, FL 33309