I booked this as a value vacation which cost me $100.00 for 2 night so I was not expecting a whole lot. This could not meet any expectations. The front desk acted as though they could care less. The resturant staff were poorly trained. The rooms were at best tacky. Example the AC had no control, just an electrical wall... More

Okay... where do I begin?! I didn't even get to stay here and thank goodness. I booked a block of 15 rooms for an upcoming family event in July. The conversation started okay between myself and the group manager. However, when it was time for me call in and book my individual room the experience was absolutely horrible. The lady... More

not a good experience. the customer service was terrible. breakfast the waitress didnt come to take our order for about 30 mins. we just sat there no coffee no drinks nothing. than got both our orders wrong but did give us the food we missed on a separate plate. we never did get our bill so we went up and... More

"This is the worst experience I've ever had" Is what we heard from everyone who stayed there while we did. Unfortunately, it was true. They didn't hold our reservation accordingly, the waits were beyond long, we waited everywhere for everything. Broken and dirty appliances. The staff seemed confused in all aspects. Dirty and smelly rooms. The "All Inclusive" meals were... More

My family and I stayed at the Inverrary resort as part of our cruise package.At check-in I was a bit leary as I heard an arguement between a guest and I guess it was the manager,Later to find out it was and his behavior was horrible,telling this guest to just get out,well we stayed hoping for the best and we... More

Its all good if the staffs faimly would stay out of the way of the guests. When wives are in the bar drinking all night talking trash about guests while the kids run around all the time and in and out wanting mommy to come upstairs... really?

The best part of our stay was at the bar. Rose was absolutely fabulous. She did everything possible to make us happy. We had a nice dinner and lots of drinks. The tab came to $133, but thanks to our All Inclusive $50 (2 people) special, it was complimentary. The hotel is in dire need of deferred maintenance. Elevators, A/C,... More

I just returned from a trip through a tour company where we stayed at this hotel. After reading the reviews, I was terrified to walk into the place. I was pleasantly surprised by what I found. The room was very spacious with a king size bed, 2 chairs and a balcony. I did not see anything that caused me concern.... More

The most horrible experience in my whole life.. I had a foot stamp in a towel and it wasn'mine!!!! ..every single corner is dirty... somebody fried a fish or shrimps in the floor.. I couldn't sleep with the "people" singing... talk loud... it looks like where inside the room ..this place is a alcatraz or san quintin transformed in a... More