I normally don't expect much of the Best Western brand, but this hotel really surprised me. The front desk staff couldn't have been nicer. The room (especially the matress and the desk) could have stood to be replaced. This is a bit on the outskirts of Gainesville, so if you're looking to be in the thick of it, don't stay... more

My husband and I stayed over the weekend,rooms were clean>But we discovered a stray cat had been living out on property for 1 month-They would not feed it or call animal control and when confronted they said it lived off a big field behind the hotel>I called management but they were ignorant and unhelpful as well as other emplyees more

I feel as if I've been on the hotel review circuit with Gainesville, Over the years, I had to make a number of trips to Gainesville for family visits and this is the first time I intend to return to a particular hotel. It is a well-appointed hotel with close freeway access. There is a major supermarket on the other... more

I found most of the staff at the Best Western a great help and friendly except for one person by the name of Aimee at the front desk. She was awful. However ,Holly at the front desk was a real gem she was always friendly and extremely helpful to everyone. I enjoyed my stay at the Best Western rooms were... more

PROS: * Extremely competent and accommodating front desk staff (especially Suri) * Fantastic complimentary breakfast spread (and hardworking attendant to keep everything filled and available) * King deluxe room included sofa bed, microwave, mini-fridge * Nice water pressure for hot shower * Free wireless access in room * Convenient location right off of I-75 * Smoke-free! CONS: * Too-firm mattress... more

The one thing that marred my overnight stay was the bed. It was cheap, mooshy, non-supportive. The breakfast could use some improvement -- cold boiled eggs with no salt or pepper in sight. along with a variety of cold French toast and pastries. Just a microwave, no toaster. Otherwise, clean and well-maintained facilities and friendly staff. more

When we arrived we were impressed with the lobby and and staff. When we got to our room (#103) and proceeded to turn down the sheets I found LIVE ticks. We were able to put one in a cup and called the desk. The desk sent a housekeeping representive to the room. The housekeeper told us she did't know what... more

stayed here 2 nights while attending the gatornationals at the dragstrip.nice location,helpfull staff and good room.would stay again.the whirlpool was boiling and the pool could have been warmer. more

Were in Gainesville for the Frank Hawley Drag racing school so we received special rates. Our king size bed room was not available so we were upgraded to a suite without even asking. Great Staff. The rooms were very quiet and very clean. Beds were comfortable, shower had water pressure! Breakfast was nothing special but was fine for starting the... more