This hotel stay was one highlight of an 8-day trip that included visits to Key West, Miami Beach & Ft. Lauderdale. During that time we stayed in 3 different hotels and this one was by far the absolute best. The hotel was stunningly beautiful and the staff could not have been more helpful. The lobby is spacious, clean, bright and... More

Even with time invested searching for a good rate, the best deal appeared to be the AAA combo w/Club level room: free self parking, continental breakfast & happy hour (read the fine print as drinks not included!) are included. Still $350 ++ night in early February, approaches a deal one could get thru AMEX Platinum at a better 'resort'. Negatives:... More

I have been at the Diplomat for weekend getaways for for several years now. I have yet to be disappointed. The staff is unintrusive while being helpful. The common areas are impeccable and always maintained. The room was perfect and inviting. The Diplomat is not cheap, but the value is greater than the cost. The restaurants are WAY too expensive... More

Stayed one night at the end of a 10-day Florida vacation in late January. I asked for a room upgrade, willing to pay the extra fee. To my surprise the desk agent asked if I was a SPG member, as my number wasn't on the reservation. He looked my number up and gave me the upgrade on the house! We... More

Had a lovely 2 night pre cruise stay here in January 2012. I am surprized by some of the negative reviews this hotel received, as me and my partner could not have been happier with our stay. We did get this hotel on Hotwire which may have helped in our review, but for our price, was worth every penny. Checkin... More

I stayed her for a long weekend in February and stayed here a few other times over the years. I have always gotten a great rate on priceline or hotwire. I'm not sure if I would rate it the same paying $350-400/night as you got stay at a Ritz Carlton or Four Seasons for that price. The hotel is quite... More

A purse was stolen from our room while we were poolside. Hotel security was notified as well as the Hollywood police. Security noted that the maid entered the room in the morning. The room was not cleaned when we returned from the pool, however the purse was gone. The fill- in manager assured us that as soon as this was... More

We stayed at the Westin Diplomat for a long weekend in February 2012, and overall enjoyed our stay. We booked a "Grand Deluxe" room and were assigned to a nice 10th floor room with a balcony overlooking the ocean. The king bed is comfortable, the bathroom well-equipped...but a few caveats: The quality of the towels needs upgrading, the assortment of... More

My company recently held their Annual Sales Meeting at the Westin Diplomat. Aside from a line that was backed up for an hour to check in when we first arrived, the meeting went very well (they gave me a complimentary beer while standing in this autrocious line so I forgave them). This hotel seems more geared towards groups using their... More