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Westin Diplomat Resort and Spa


Hotel class 4.0 of 5
3555 South Ocean Drive, Hollywood, FL 33019
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Reviews you can trust

74% Recommend
4.0 of 5 stars 418 reviews
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By trip type
All (418)
[ Date ] [ Rating ]
Great hotel.
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5 of 5 stars
Outer Banks
16 Nov 2009 | Trip type: Business

Had a wonderful time at the Diplomat in Hollywood. The room was clean with a beautiful view from our 23rd floor balcony. Service was great. Food was very good. Pool was beautiful but shady in the late afternoon. One of the best times I have ever had. more

Management response from
WestinDiplomat, Manager

Your comments in your review are very flatering and to-tyhe-point. Thank you for your compliments, and we look forward to your return visit at some time in the near future.

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5 of 5 stars
Poca, West Virginia
16 Nov 2009 | Trip type: Business

This was an absolutely wonderful place to stay. The rooms were incredible and the service was outstanding. The pools and verandas were so relaxing. The restaurants within the resort were fabulous. I highly suggest that you give this resort a try. It was very romantic and the architecture was very pleasing. more

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1 of 5 stars
Punta Gorda
11 Nov 2009 | Trip type: Business
0/1 found this review helpful

We stayed for two days and found out after we left that our car was damaged by the valet service and also the valet service stole a roll of quarters in the glove compartment (we had just picked up the roll at the bank shortly before arriving at the hotel). The Hotel management referred our claim to some organization in... more

Management response from
WestinDiplomat, Manager

We have received your review of our resort, and would like to say that, within this past year, all 1,000 of our guest rooms at the property have been entirely renovated and refurnished, complete with our signature Westin Heavenly Beds. Also, we are pleased that you appreciate the fact that the parking operations at the resort are the responsibility of...

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5 of 5 stars
Silver Spring, MD
11 Nov 2009 | Trip type: Couples

My husband and I were in town for a wedding, and stayed at the Westin Diplomat. To our surprise, it reminded us of the really fancy Westin we stayed in on Seven Miles in Grand Cayman for our honeymoon: beautiful lobby opening to the pool. We were even more surprised to find a whirlpool bath that was slightly separated from... more

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5 of 5 stars
NY
8 Nov 2009 | Trip type: Business

The Westin Diplomat is by far our favorite hotel. This hotel is located right on the beach although it has a great pool with waterfalls and a smaller one for kids. The room is amazing: partial view of the beach, in-room jacuzzi, standup shower, and the most comfortable king-sized bed; we didn't want to leave our room at the end... more

Management response from
WestinDiplomat, Manager

Glad to learn that we are your favorite hotel. We also were pleased to learn that you have recommended us as your best hotel experience, and that staying with us is like a dream. Since you have indicated that you will be coming back based on your past experiences with us, we will look forward to welcoming you again upon...

The Best
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5 of 5 stars
Miami, Florida
3 Nov 2009 | Trip type: Couples

pool, beach, spa and everything about it is great. more

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5 of 5 stars
Wisconsin
1 Nov 2009 | Trip type: Couples

This was our third time staying at the Westin Diplomat. We've stayed at hotels all over the place, including some that were well known for quality, such as the Bellagio in Las Vegas, the Drake in Chicago and the Phister in Milwaukee. The Westin is our favorite. It is not the most famous or extravagant of the properties, but when... more

Management response from
WestinDiplomat, Manager

We certainly were happy to hear that you felt like royalty during your stay at The Westin Diplomat Resort & Spa. And, we thank you for comparing us to some of the most distinguished, high-end properties in the country. We look forward to your return so that we will have the opportunity to pamper you once again.

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5 of 5 stars
Minnesota
23 Oct 2009 | Trip type: Business, Family

We had a great corner room suite. The kids loved it! Huge bathroom, lots of options for sitting or swimming in a pool, and it's right on the ocean! more

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5 of 5 stars
16 Oct 2009 | Trip type: Family

Can't say enough positive about our family visit. Staff was wonderful and the room was fantastic. Housekeeping was johny on the spot. Great experience and we will visit again. more

Management response from
WestinDiplomat, Manager

Thank you for your review. We like to think of our resort as family friendly, and are pleased to learn that you enjoyed your stay. Our Kid's Club will be waiting for you the next time you visit The Westin Diplomat Resort & Spa.

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5 of 5 stars
Ottawa Ontario
14 Oct 2009 | Trip type: Business, Family

I have been coming back to this property for 9 years, and have never been disappointed. I am a Platinum Member, so we usually get upgraded to a suite which is necessary for us as a family and for the length of our typical stay (1 month). From the front desk staff to house keeping, to pool bar, to restaurants,... more

Management response from
WestinDiplomat, Manager

We are pleased that you enjoy returning to The Westin Diplomat Resort & Spa for such extended stays. We thank you for your thoughtful comments and will work very hard to impliment some of your suggestions before your next visit with us as a valued guest.

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Westin Diplomat Resort and Spa Also Known As

  • Westin Diplomat Resort
  • Westin Hollywood
  • The Westin Diplomat Resort & Spa
  • Westin Diplomat
  • Hollywood Westin
  • Hollywood Westin Diplomat Resort
Address: 3555 South Ocean Drive, Hollywood, FL 33019