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Key Largo

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Key Largo Inn


Hotel class 2.0 of 5
99202 Overseas Highway, Key Largo, FL 33037
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Reviews you can trust

81% Do not recommend
2.0 of 5 stars 53 reviews
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1 of 5 stars
Miami
28 Nov 2008
1/2 found this review helpful

This hotel is a privately owned property that is franchised with the Travelodge name. My wife and I stayed there for one night, while visiting a friend in Kay Largo. The humidity level in the room was equal to being outside. The air conditioning was present, but could not keep up with the outside humidity, so the room was "wet."... more

Management response from
experiencedtravlerNe, GM

Our hotel is not affiliated in any way with Travelodge we have no idea where this comment originated. The pool was resurfaced summer of 2008 and new bathtubs in Sept 2008. Our hotel is clean comfortable and bargain priced. We do enforce a strict no smoking policy and most complaints arise from smokers unhappy about our strict policy of no...

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1 of 5 stars
Maine
18 Oct 2008 | Trip type: Couples
1/2 found this review helpful

We were really disappointed in the place. It was run-down (but clean), however the pool was under construction and unusable; the outside door to the room had a big gap at the bottom (we put a towel there to keep insects and bugs out); the hairdryer didn't work; the wifi didn't work; there was no tv reception etc... When we... more

Management response from
experiencedtravlerNe, GM

The photos of the property on the internet do exactly depict the actual property and rooms. The wireless internet does work very well, as well as the satellite TV reception. The pool was closed for 4 days to allow for resurfacing and all guests were offered discounts or no penalty cancellations if the wished. Our hotel is regularly inspected and...

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3 of 5 stars
Orlando, Florida
4 Aug 2008 | Trip type: Family

We stayed at the Key Largo Inn July 30 to August 2. It provided us with a cheap place to stay while in the keys. It was at least $50-$70 a night cheaper during the time we were there. The rooms were dated but overall very clean. The air conditioner worked well and we didn't have any of the problems... more

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3 of 5 stars
FL
9 Jul 2008 | Trip type: Solo travel

I stayed here one night while my teens camped. The hotel is centrally located and reasonably priced for the area. It was an older room and the bathroom was not updated but VERY CLEAN! The pool was nice and quiet. Staff was kind. I would go again but not pay more than 150. more

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1 of 5 stars
Florida
23 Jun 2008 | Trip type: Couples

WORSE HOTEL EVER! I paid about $70 for one night and would have still felt ripped off if I would have paid half that! The "security" at night was very rude and inconsiderate when I checked in. I had called before I booked a night on-line to make sure that a late check-in would be ok. The office closed at... more

Management response from
experiencedtravlerNe, GM

This review fails to explain the real cause of the issue, namely that the hotel does not discount rates if a guest arrives late in the evening. Our rooms are clean and fully functional. The overall property is well maintained and we do as mentioned offer late checkins after hours. As a policy , though, we do not offer a...

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1 of 5 stars
mONTREAL
1 Apr 2008
1/2 found this review helpful

After reading some so so reviews on Trip Advisor, I was uncertain about Key Largo Inn but still wanted to give it a try. I showed up at the front desk at 1:20 PM. The lady gave me all the details about the rates, the "complimentatry breakfast" consisting of a cofee and a danish, and the rules regarding kids (Iwas... more

Management response from
experiencedtravlerNe, GM

This review fails to explain that we do not allow pre-inspection if a guest does not have a reservation. We are a complete non smoking facility and have found that if we allow a pre-inspection by a guest without a reservation they may light up while in the room or dirty it and then leave. This can be inconvenient but...

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1 of 5 stars
Ft Lauderdale
19 Sep 2007 | Trip type: Friends getaway
6/7 found this review helpful

We booked the night before arriving, on the internet, upon arriving we were told we had no reservation, so I called travelosity & told them what the hotel had said, no problem we will call them I was told. Upon arriving at the hotel the manager Mike told us we had no reservation confirmed but they did speak with travelosity... more

Management response from
experiencedtravlerNe, GM

What this guest fails to explain in this complaint is that upon arrival the guest insisted that they had a "prepaid" reservation which was incorrect. We always acknowledged that they had a reservation. We only require a credit card number to hold a reservation and never charge the card unless the guest is a no show or late cancel (less...

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1 of 5 stars
Chicago,IL
17 Jul 2007 | Trip type: Couples
6/6 found this review helpful

Don't book a stay here! After attempting to cancel our reservation with the hotel, the receptionist told us to do it online. We did cancel the reservation online by were still charged as no shows. The general manager refused to speak to the online travel agent, hanging up on him. When I tried to call reguarding this, the manager repeatedly... more

Management response from
experiencedtravlerNe, GM

Our cancellation policy requires 48 hours advance notice prior to the arrival date to cancel without penalty which is a common policy. Our hotel always attempts to resolve late cancellations if possible but will not accept telephone profanity.

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1 of 5 stars
Sarasota, Florida
26 Jun 2007 | Trip type: Couples
3/4 found this review helpful

I tried to stay at the hotel. The first room had dead flies and termites all over the bed spreads. There was even a termite living INSIDE of the roll of toilet paper. They offered a new room. It had a stomped cockroach on the bathroom floor and similar problems with the beds. When I complained to the owner, he... more

Management response from
experiencedtravlerNe, GM

Our hotel is not bug infested. Housekeeping inspects all rooms everyday and our routine weelky pest control by a national firm is superb. We always provide 100% satisfaction to our guests and issue a prompt refund if a guest is not satisfied, we do not however pay guests to prevent bad reviews.

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1 of 5 stars
Indiana
12 May 2007 | Trip type: Couples
5/6 found this review helpful

My husband and I took a "babymoon" in the Keys. When we saw the pictures posted of the Key Largo Inn, we didn't think it looked too bad. We thought there was a nice view, probably a little outdated, but we'll give it a try. For $70 a night, why not? Boy, were we WRONG! There was definitely false advertising... more

Management response from
experiencedtravlerNe, Manager

The photos of our hotel are exactly what the hotel looks like. This reviewer states she didnt even check in to our hotel so how can a complaint occur, well let me explain. If a guest arrives early well before checkin time we can not always put them in early. People often get upset with this concept and immediately want...

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Key Largo Inn Also Known As

  • Key Largo Hotel
Address: 99202 Overseas Highway, Key Largo, FL 33037
Key Largo hotels Key Largo Inn
2.0/5.0
53