We were there the week of June 7th and we can't say enough about the staff at the Casa Marina and the overall hotel. One individual I do want to single out is, Mark Gray, the gentlemen that waited on us on the beach. The mash potatoes and gravy from Dion's, was a hugh hit for my husband. OMG you... More

You would think that a " Waldorf" hotel would live up to its name. Nope. A rude staff, an uncaring concierge...if you want to feel like you are all alone in a hotel and that no one cares about your stay, then this is your place. I was shocked on how poorly we were treated. As the location gets rain... More

The jet ski tour around Key West was something special. First time on a wave runner, we had thorough safety instructions, great adventure, highly recommended. Johnny, our guide was great, he took a picture of us, already received, a much appreciated jesture.

I had seen the pool area at the Casa Marina many times and that was 100% the reason I wanted to stay there. It's gorgeous, and unlike anything else you'll find in Key West (spacious, with a large beach, and lots of hammocks). I read the reviews ahead of time about the hotel rooms being run down, so I pretty... More

We have stayed at the Waldorf-Astoria in Manhattan before and had stayed at the Fontainebleau in Miami Beach immediately before staying here for the same room rate, so had higher expectations of this resort than it delivered. It was perfectly pleasant but not quite a luxury resort, in our experience. It reminded us of a (very good) resort we had... More

First, I have to say that this place is one of service opulence! Every day by the pool or the beach made us feel as if we were celebrities, even staying on a soldout holiday weekend with beautiful weather! As other reviewers on here have stated, the staff is AMAZING!! We had the best time and experience because of Bob... More

My wife and I recently stayed at the Casa Marina for our honeymoon in Key West. It was exactly what we were looking for. The hotel is much more of a traditional resort than many of the other hotels on the island. It is a little further away from Duvall Street (about a 5 minute bike ride) but it really... More

The hotel has several nice ammenities (great fitness center). The pool was dirty the entire time, and the ocean was accesible only by a dock (you could not wade out into the water). BUT the biggest issue is the noise. At the end of the day a hotel needs to first and foremost provide a comfortable sleeping environment. The rooms... More

My first stay at this supposedly top of the line resort hotel was disappointing. Our room did not have a long mirror in the bathroom to be able to look at what you are wearing, the only long mirror was obstructed by the bed. The elevator close to our room was not functioning one of the days we were there.... More