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All 41 Key West hotels »

The Reach, A Waldorf Astoria Resort

4.0 of 5
1435 Simonton Street, Key West, FL 33040
Hotel amenities
Ranked #24 of 41 hotels in Key West
4.0 of 5 stars 964 Reviews
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964 reviews from our community

What travellers say about this hotel
  • Duval street(24)
  • Casa Marina(22)
  • Very nice(20)
  • Ocean views(19)
  • Friendly and helpful(12)
  • Resort fee(12)
  • Room service(12)
  • Pool area(10)
  • Boutique suite(9)
  • Next time(8)
Traveller rating
    391
    262
    143
    101
    67
Only show reviews for Family (120) | Couples (406) | Business (24)
Date Rating
royalert
Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed 17 February 2012 NEW

The staff was nice but really couldn't offer much except excuses. The restaurant on site tacked on a 18% service charge for breakfast; normally not an issue except the breakfast is A BUFFET!!! So after that they lost money on us as we would have eaten there everyday. You are better off eating on Duvalle Street. The room cleaning was... More

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Bob S
Hadlyme
1 review
3 of 5 stars Reviewed 17 February 2012 NEW

My wife and I did lots of research before choosing the Reach Resort for a short vacation stop in Key West. We requested an ocean view on the top floor. The view of the palm tree from the balcony was great. When the wind blew, we could see the ocean now and then. The dividers on the balcony are slotted... More

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FloridaLovesMaui
Florida
Senior Contributor
28 reviews
12 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

We have made the reach an annual trek - last summer was our third - and I forgot to review it!!! The staff has become so much more attentive and helpful over the last few years - the beach is great as is the service. My one complaint would be the excessive smoking - but not much you can do... More

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MoeKell
Derby, Connecticut
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

The hotel was nice but pricey. They tack on extra fees rather than just raise the rate. An extra $18 to self park your car ($25 for valet service) and an extra $25 for a 'resort fee' which basically means that you can use their exercise equipment and they will bring you ice pops if you are sitting by the... More

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Steve S
Alpharetta, Georgia
1 review
1 helpful vote
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

My two older children and I stayed at The Reach Resort in early February 2012. The Hotel was perfect in every way. From the moment we stepped foot on the property we felt like we had made the perfect choice for our stay in Key West. The Hotel was extremely clean and provided beautiful views overlooking the water. Because I... More

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marianne13
New York City, New York
Senior Contributor
42 reviews
35 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

My husband and I stayed at the Reach Resort for 5 nights in early February. We had visited Key West in October 2009 and stayed at Southernmost on the Beach. We were very happy with our 2009 experience and decided that if we ever went back to Key West, we would stay at SMOTB again. When I planned our 2012... More

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RMNPeterborough
Peterborough
2 reviews
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

We recently spent some time at The Reach and everyone was very helpful and professional. Yanni, was fantastic! We had plenty of space in our suite and enjoyed the pool and beach areas. The location was perfect and the amenities all we were looking for. Thanks to all at The Reach for making our winter get-a-way enjoyable. More

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ann v
Knoxville, Tennessee
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 11 February 2012

this hotel is under rated. the location couldnt be better. The service was great, even on the beach. The front desk and door men were alert and helpful. The beach crew were outstanding. The drinks,popsicle time and fresh fruit was an unexpected treat. From Yanni, Ricardo, and Ivan who kept my towels fresh.The only draw back was getting our room... More

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Laurie1997
Moline, Illinois
1 review
1 helpful vote
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

We researched hotels for our stay and this decision didn't disappoint from ANY perspective! The customer service is terrific from everyone--front desk, bar, restaurant, concierge, and service staff. The natural white sand beach and shallow beach water-beautiful! Our room was all it promised to be and then some...great view of ocean even with courtyard room, spacious, clean, elegant. Nice options... More

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ScotlandLochLomond
Loch Lomond, Scotland
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Despite arriving well before the normal mid-afternoon check-in time, the desk clerk, Paul, did everything in his power to allocate an appropriate room - i.e one with a sea-front view. This hotel was an oasis of peace and tranquility and coming from a cold, wet, snowy Scotland the 80 degree temperatures were a delight In-room facilities were on a par... More

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Jason Carter, Front Office Manager at The Reach, A Waldorf Astoria Resort, responded to this review
12 February 2012

We are glad Paul was able to provide such a welcoming experience for your stay. We hope that on your next vacation back to the United States, you do stop in Key West and stay with us once again. We look forward to your next visit. All the best, Jason Carter 305-296-3535 jcarter@luxuryresorts.com More

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The Reach, A Waldorf Astoria Resort Also Known As

  • Waldorf Astoria Key West
  • The Waldorf Astoria Collection
  • Reach Resort Key West
  • Reach Resort
Address: 1435 Simonton Street, Key West, FL 33040

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The Reach, A Waldorf Astoria Resort
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