was there 3/12/13 thru 3/19/13 everything was exceptional at this crown plaza even during the spring breakers were fair with there holiday time perhaps because of the hotel policies and there were plenty of enforcers around the hotel and lobby. The front desk was always helpful. the higher floor have the larger rooms. Facing the street is a little noisy... More

I recently booked a block of rooms and held a Cocktail Reception at the La Concha to celebrate my Key West Destination Wedding. If you are a bride looking for help in Key West - Mel and Veronica should be on your speed dial IMMEDIATELY! These ladies helped me with everything from room block reservations, to suggestions for welcome bags... More

If you want to stay in the epicenter of Key West this is the perfect place. This hotel has a neat combination of classic feel with modern, comfortable amenities. One could easily expect to see Hemingway himself holding court in the hotel lobby with it's dark wood and classic feel of Key West from 50 years ago, but it's also... More

The best and worst thing about the La Concha is the location -- right on Duval. It's incredibly convenient to everything to see and do in Key West. Everything is within walking distance. The down side is that being on Duval, it can be a little noisy if your room overlooks the street and is on a lower level. I... More

Parking was valet only and $20 per day. The check-in was fast and the desk clerk was professional but robotic. Our room looked down on Duval Street. The room was small but well appointed with a king bed and sofa. The bathroom was very small and had a marble lined shower with a glass door. The TV was a new... More

I drove with my boyfriend from Miami and arrived La Concha around 4 p.m. When arrived, valet service is fast. The first impression is well-decorated lobby. At the check-in I asked for one bed and away from the elevator. We waited about 20 mins for the room. We got 2 double beds room so we had to go back to... More

I WAS a huge fan of LaConcha in Key West. My husband and I spent our 1st wedding anniversary there and it was fantastic. Our recent visit was horrible. When we walked into the first room we were assigned, we walked right back out. The mildew and musty smell was intolerable! The second room (across the hall?) wasn't much better,... More

We had a few issues with staff, however the management was quick to resolve and treated us with respect. Addressed the issue quickly and completely. Beautiful hotel with perfect location...Steve is genuinely concerned with the satisfaction of his guest, thank you Steve!

Everyone there was great. John, the Bell/valet, was on top of his game, and quite a nice man and very helpful with everything. He always had great attitude and would do anything for us. The bartenders, Michael, Zac and Paul were also great people. Very friendly and funny too. They all kept everyone at the bars happy even in the... More