Had high expectations considering the location and cost but was left perplexed by the high ratings of previous reviewers. Agree with the attractive setting and spacious accomodation but the resort had a feeling of overall decline. Can't agree with high standards, the pool furniture was dirty and unappealing, had an infestation of insects in the apartment and experienced an unacceptable... More

Coconut Mallory was a delight to stay at. We had a duplex treehouse type accommodation. It was so spacious! Two double bedrooms, one with ensuite, one sofa bed, a good sized family bathroom and a huge open plan kitchen, lounge, balcony. We fitted 6 people in easily, I never felt cramped. The pool was clean and fun, even had a... More

We planned a trip to key west from Tennessee. Booked the room from the web and crossed our fingers. The gamble paid off. This is an amazing place to stay. The staff is professional and courteous and a delight to talk to. Our room was spotless and we had super comfy beds. The boathouse bar on sight was great as... More

We had the most wonderful and romantic get away!! The staff was always eager to please. I was most impressed with the efficiency of the property manager Jenny Gomez. We had a request and called the office after hours, we were provided an alternative phone number and were very surprised it was Ms. Gomez' cell phone. She was extremely helpful... More

Woken up on my first morning staying at this hotel to a fire alarm going off in my hotel. It went of 4 times between 8 a.m. to 8:15 a.m. Office doesn't open until 9 so I had no one to call. Now I hear someone drilling into the floor directly below me, we were NEVER INFORMED any construction going... More

This is one of the best resorts that I have stayed at. The staff was very friendly and courteous and made us feel at home. The staff was very welcoming. Everything was above my expectations and I would recommend this resort to everyone who goes to Key West. Painting the coconut was so much fun. Front desk staff is the... More

Just returned from a lovely 4-night stay. Once again, the room was above expectations and facilities were great. The kitchen is a real plus. We stocked up on some drinks and snacks at the nearby Publix supermarket and we were set. We had a 2-story room with 2 bedrooms and 2 bathrooms. I was traveling with my sister, so it... More

We stayed with another couple at this beautiful resort. Our accommodations in unit 101 was extremely beautiful, clean. And comfortable. The furnishings were very up to date as were the beautiful bathrooms and kitchen. It was extremely easy to get to Duval St by taxi we never had to wait more than five minutes. Could not have asked for better... More

Resort is at the top of KW and about a $20 cab ride back from downtown. We didn't use the kitchen but it was equipped. Some of the furnishing were "newer" but was mixed with worn/very tired furnishing. Paint chipping off dresser, headboard and bathroom mirror. The place could use an update. The pool was freezing not heated (if it... More