This hotel/resort is unsanitary at the least. Dark dingy. We could not even stay even though we lost our money. Dirt and grunge was so thick it was disgusting. The units are time shares and rented out only to make money. They are not taken care of at all. The cabinets were cracked and coming off the wall. Black stuff... more

We had stayed in a one bedroom unit timeshare booked through RCi in the past and had no issues. We then booked a "hotel unit" for another stay in July. It could not hold a candle to the first unit. Small is an understatement, dark and outdated. However, it was fairly clean, and the location was excellent. We decided to... more

We didn't believe the poor reviews on the Galleon and decided to go there since it has a beautiful view on the water. We have stayed in many resorts all over the US and we know what we can expect for the price. The Galleon is NOT WORTH IT. They are nickle and dime condominium owners that rent out the... more

We had the worst vacation in this hotel. The people in the room next to ours were drunk and loud the whole time. When we complained to the management, we were told that those people are paying customers too and if we didnt like it there to go elsewhere. This place is unreal. We will be more careful in the... more

We stayed at the marina. Nice, showers were good. Ice, and marina store could have been better. Dock masters were great. Maybe just make sure there is ice for sale in the ice chests. At least in the mornings. more

The room in the G building was filthy. There was mold in the bathroom.The rug was dirty. I had to call for maintenance twice to come and kill the ants. The final crowning glory was the fact that I ended up with about a dozen bed-bug bites. Out of the six days of my stay the maid service (?) came... more

This is a great place to stay in Key West. You can walk to everything. The folks that talk about the G Building - well that is the economy building- CHECK WHAT YOU ARE GETTING. There are other building such as C, B, A and F that have tremenous units and views. The average price for a unit for night... more

I was soo excited to be returning back to Key West, FL for a celebration of my engagement. I was treated HORRIBLY to say the least. The concierge was rude and sneared in my face to pay up maitenance charges for the time share owner. He would not release room keys until the whole matter was cleared up. The whole... more

We got stuck in G-23 with no other rooms available during the boat show weekend and it absolutely ruined our trip. The floors were so dirty they turned my feet black, the room smelled like mold or must, the noise of the scooter rental below our room was ridiculous, as was the sound of the person in the unit above... more