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Island City House Hotel

411 William St, Key West, FL 33040
Hotel amenities
Island City House Hotel
Ranked #42 of 99 Key West B&B and Inns
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325 reviews from our community

Traveller rating
    234
    62
    12
    8
    9
See reviews for
Families
40
 
Couples
149
 
Solo
3
 
Business
1
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chapel Hill, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Stayed for four nights during a recent dive vacation. The property is very convenient to the old wharf or Key West Bight. I had room #22 on the third floor of the main building. It was pretty large with a full kitchen and a nice bathroom. The furnishings were nothing special, but adequate for one or two people. The porch... More

Was this review helpful? Yes 1
See 4 more reviews by Jay B for Key West
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

It was super nice to stay at this hotel. Our suite was excellent, staff was really helpful and friendly, the garden is beautiful and the pool is good as well. But the best was our porch with the view of the garden. Excellent!!

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Port Republi, Maryland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 April 2013

We stayed at Island City House in the Arch House room 4 a Queen suite with a garden view and a private balcony March 31 - April 5 .The room was perfect. The cleaning staff kept it very clean and we always had clean fresh towels.The sign said no vacancy but we never saw or heard anyone. Its location is... More

Was this review helpful? Yes 1
See 6 more reviews by Terry P for Key West
Washington DC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 10 April 2013

This is a damn nice hotel, quite and off the main path. Nice room with an overlook in the garden. Bed and shower were clean and the staff were damn nice as well. Pool was junk, small. If you have children, they might like it but overall junk. The breakfast was a nice wake up. Nothing to blow your hair... More

Was this review helpful? Yes 2
Peoria, Illinois
2 reviews
5 of 5 stars Reviewed 10 April 2013

I stayed at the Island City House last week. It was a great experience. They had our room ready even though our plane arrived early in the day. Staff was helpful and very nice. The grounds are absolutely beautiful as well. We stayed in the Arch house on the second floor facing Eaton street. The room was lovely and the... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

I have stayed at the Island City House on two occasions. I can't wait to go back! I felt so at home there. The gardens are lovely, the rooms are charming, they even come with a cat if you choose to let one in to visit! The pool was a great place to be to escape the heat of the... More

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New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

The Island Cuty Hotel is located in a spot that allows you the ability to walk anywhere around Duvall St. The room was inspiring! Breakfast amongst the orchids and other tropical flowers was such a treat every morning. The staff was helpful and extremely polite. For me, the frosting on the cake was having one of the resident cats stroll... More

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Medford, MA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 April 2013

Just got back from a 5 night stay at Island City House Hotel and Key West. Really liked this place. The buildings and grounds were very cute and quaint, lush tropical plantings, roaming kitties, all verandas and awnings and shutters. Felt very old-style, tropical plantation, and very romantic. We stayed in the Island City House itself, which fronted onto William... More

Was this review helpful? Yes 1
See 2 more reviews by D_J-Meffa for Key West
Grand Rapids, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 April 2013

Our stay at Island City House Hotel went well until we checked out of our room. We found we had been charged for three nights stay not the two nights we actually enjoyed the hotel. When our itinerary was changed by Delta Airlines we contacted the hotel and changed our reservation. At that time I was told it would be... More

Was this review helpful? Yes 2
AmyKelley, Manager at Island City House Hotel, responded to this review
5 April 2013

As this is the same party as the review below, I would refer to my previous response. In addition, I would mention that when guests book through Expedia, we receive no contact information for our guests. There is no way we can call the guest or send them our own confirmation letter stating our policies. Expedia knows and is responsible... More

Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 April 2013

After Delta Airlines screwed up their end in getting us to Key West, their lack of seats caused us to lose a day on the island. Notifying this hotel at 9:00 am that our travel was moved back a day, we were assured by the front desk that there was no problem and wished us safe travels. No mention of... More

Was this review helpful? Yes 2
See 2 more reviews by dentaldoc91 for Key West
AmyKelley, Manager at Island City House Hotel, responded to this review
3 April 2013

We appreciate that this guest took his time to write this review. Our cancellation policy is very clearly and consistently described on our website, in the confirmation letter each guest receives, and over the phone. We describe it honestly, and apply it fairly, to our guests. We are not a Marriott, with a large inventory of rooms, that overbooks and... More

 
 
Island City House Hotel
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Hotel Summarization (Beta)

What travellers say

  • Duval street(6)
  • Great Place(5)
  • Full kitchen(4)
  • Very clean(3)
  • Lush tropical(3)
  • Bedroom suite(3)

Additional Information about Island City House Hotel

Address: 411 William St, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Amenities:
Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #42 of 99 B&Bs / Inns in Key West
Price Range: ££
Official Description (provided by the hotel):
Unique Hotel Complex encompassing Island City House, a Victorian-era Mansion, Arch House, an 1880s Carriage House & Cigar House. ... more   less 
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Also Known As:
Island City House Hotel Key West, Florida

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Island City House Hotel
See lowest price for your stay* (from CheapTickets.com, Hotels.com, and Expedia.com)
Enter dates 1 night 2 nights
Show Prices