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Southern Cross Hotel

326 Duval Street Key West, FL 33040
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates and Availability: £195 $339 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 52 traveller reviews
  • What to Expect:
    • 3 based on 35 reviews Rooms
    • 4 based on 35 reviews Service
    • 4 based on 35 reviews Value
    • 4 based on 35 reviews Cleanliness
    • 3.5 based on 1 review Dining

Reviews of Southern Cross Hotel

( 1-10 of 52 )
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5 of 5 stars
Orange Park, FL
8 Jul 2008

I can't say enough about how great our stay was!! The room was spotless. Okay, okay, it's a little small...but we were in KEY WEST, who wants to be IN the room when there is so much to do OUTSIDE the room...we were only using the room to sleep and shower...who needs bigger??? It was charming from the outside, the... more

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4 of 5 stars
Virginia
7 Jul 2008

What a great little place to stay! My husband and I were vacationing in the Ft.Lauderdale area and we wanted to spend a night or two in the Keys. I called this hotel and made reservations over the phone about 4 weeks in advance. Every single thing I was told over the phone was correct. They are very knowledgeable about... more

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4 of 5 stars
Quincy, Illinois
15 May 2008

We stayed 3 nights split between two legs of our trip: inbound versus outbound. The hotel was exactly as I expected with no exceptions. It was small, affordable, clean, very convenient, friendly, helpful and strict on its unusual reservation/arrival policy. Operating in Key West, I understood their special concerns (even if secured with a Credit Card). We simply worked with... more

29 Mar 2008

they have terrible customer service. they give "tentative" hours of operation but aren't even there the whole time. they messed up our reservation and then were unable to confirm it. save your time and money and don't go with southern cross. also if you do stay here you need to be comfortable with who you are staying with as the... more

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3 of 5 stars
Springfield, Ohio
22 Feb 2008
1/1 found this review helpful

If you are looking for a hotel right on Duval for a great price & you don't need a lot of aminities, Southern Cross is it. There is so much to do when you are in Key West, having a place to sleep & having a shower, Southern Cross is the place. & it's only 1/2 block from Hard Rock.... more

22 Feb 2008

When calling, Kevin was polite and assured me we could get a room in the back so we wouldn't get street noise (Sat. night). We arrived later that day and was put on the 2nd fl. close to the front. That night, we were serenaded at 2AM by what sounded like an electric guitar that hadn't started to learn to... more

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5 of 5 stars
Newark, Delaware
9 Feb 2008

The staff was courteous and very helpful. The hotel policies are strict, but the place was great. Being right on Duval Street was perfect. I booked "the small room" and it was very cozy. My unit was near the back and had a door on the bathroom/shower. The sink is outside the bathroom, though. Not a big deal. The room... more

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5 of 5 stars
cincinnati
26 Jan 2008

Southern Cross is a good value for the money. Location, Location, Location. It you can stand a small room (curtain around toilet and curtain around shower stall), you're in for a treat. This hotel is simply in the heart of Old Town, Key West. Parking is free down the street (or you can pay a small fee to avoid driving... more

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1 of 5 stars
Miami, FL
23 Jan 2008
1/2 found this review helpful

Short version: Poor customer service, no flexibility in their policies, weird shower curtain as a door to the toilet, super bright rooms at night, itty-bitty rooms, somewhat noisy from nightlife on Duval St., and poor customer service. Oh, and poor customer service. Mildly longer version: Being the busy season in Key West, this was one of the few inns I... more

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3 of 5 stars
North Carolina
20 Jan 2008
1/1 found this review helpful

we stayed at the southern cross in jan 2008. the hotel is in a great location, right on duval street, near the end close to mallory square, but still within a few minutes walk to the rest of duval street and surrounding areas. it was the cheapest hotel i could find in key west. a small room with a queen... more

Reviews of Southern Cross Hotel

( 1-10 of 52 )
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Southern Cross Hotel Address

326 Duval Street, Key West, FL 33040