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Old Customs House Inn


124 Duval Street, Key West, FL 33040
Find Cheap Flights from New York to Key West

Reviews you can trust

58% Recommend
3.5 of 5 stars 39 reviews
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All (39)
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3 of 5 stars
Mid Atlantic States
26 Nov 2009 | Trip type: Couples

I read all the reviews about the Old Customs House Inn and was amazed at the extremes. So, I thought I would risk it and here is my experience. Arrived at 3pm (check in time). It is true that there is no front desk or office or anyplace to check in. There were 3 telephone numbers to call on the... more

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5 of 5 stars
orlando, FL
5 Oct 2009 | Trip type: Couples

The Old Customs House is tucked in behind the Worlds Smallest Bar and the Jungle Room Cafe and is approached via a lush mist filled walkway. The Inn itself resembles an old plantation home with a front porch and french doors on each unit. The doors have sheer linen curtains which let the light in but offer privacy unless someone... more

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1 of 5 stars
Hong Kong
9 Aug 2009 | Trip type: Friends getaway
1
person found this review helpful

A friend made our reservation for this place based on their website. What a mistake. Another friend who had also made a reservation called me before we got to Key West to tell me he had gotten into a dust-up with the owner when he waited over an hour past their agreed on meeting time and was leaving to find... more

Awesome...
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5 of 5 stars
Melbourne, FL
31 May 2009 | Trip type: Friends getaway

What can I say about this place? Location, staff and comfort are all top notch. I've stayed here on multiple occasions and only look elsewhere when they're completely booked. Very accomodating to whatever you're vacation may be. If you're looking for value and comfort in one place, you found it. more

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4 of 5 stars
Michigan
31 May 2009 | Trip type: Couples
1
person found this review helpful

For those of you that depend on trip advisor bookings....I would advise that you take these reviews with a grain of salt. As a hotel manager in Michigan, you should know that the people that post are generally either very upset or very happy. As you can see, the "upsets" seem to beat the "happy" group 10 to 1. I... more

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5 of 5 stars
Gainesville FL
30 May 2009 | Trip type: Friends getaway

When we (7 girlfriends) decided to visit Key West I went searching online for a place to stay that would be convenient to the hot spots. Boy did we find the right place...Old Customs House Inn is right on Duval Street. The staff was awesome and accommodated our every wish. The cafe's bloody marys will get your day started right... more

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3 of 5 stars
Florida
27 May 2009 | Trip type: Friends getaway

You can't beat the location of the Old Customs House Inn. It's in the heart of the crazy Duval district, near Sloppy Joe's, Hog's Breath and other prime locations. If you are looking for convenience to the bars and Mallory Square, you can't get any better than this! It was our first time staying at the Inn and at first... more

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5 of 5 stars
Florida
24 May 2009 | Trip type: Friends getaway

It was my first time in Key West and I had the best time ever. The Oldcustomeshouse is a perfect place to stay, one of the best location. At first when I read the reviews I was not sure about the place but my friends and I decided to give it a shoot, which I am so glad we did.... more

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5 of 5 stars
Melbourne, FL
7 Mar 2009 | Trip type: Friends getaway

Myself and a large group of friends took the suite and two rooms at the Old Customs House this past week on our spring break trip. I cannot express enough my satisfaction with this Inn. To begin, I realized I had forgot my phone charger when I arrived, and Jim the manager ran out and got one for me from... more

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5 of 5 stars
midwest
21 Feb 2009 | Trip type: Solo travel

I have stayed at the Old Customs House Inn a couple of times.  I highly recommend the place to all would like to add to their experience of Old Key West -- and that's what Duval Street and Key West are all about!  First of all, the history of the inn's buildings speaks for itself.  The buildings are old, but... more

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Old Customs House Inn Address

124 Duval Street, Key West, FL 33040
Key West B&Bs / Inns Old Customs House Inn
3.5/5.0
39