Nancy is the manager. She was less than helpful. It was billed as having concierge services. This is not true. She gave a garbled speel of what to do when we arrived but she wanted to watch the 'match' on TV so was disinterested. She was positively unhelpful for explaining the phone system until my husband pressed her and she... more

Room was old, grungy feeling, small, a/c was window type and loud, ceiling fan only had one speed, you could hear "EVERYTHING" going on outside, continental breakfast was only bagels and pastry bread (w/coffee/tea). Pool is just an oversized jacuzzi (but cute) and outside back area is VERY SMALL! The location was the pretty good and the lady at the... more

Like most of Key West, it's small and old, but certainly clean and comfortable. The manager, Nancy, was exceptional. She provided a lot of 'local knowledge' that resulted in some very good restaurant finds and some very good meals at moderate prices. The location of the Garden House is very convenient to Mallory Square, Duval Street, and the harbor more

From the start, beware of a Bed and Breakfast that makes you pay for your entire stay upfront, with a no refund for early departure rule. The room was small, outdated, and sparse. The wall air conditioner was loud, but necessary. The bathroom was so small that you could not close the door when using it. The sink was even... more

My husband & I just got back from Key West and will Never stay here again...room was tiny, bedspread soiled, no closet, we had to squeeze by each other to turn around..forget the "bathroom"...window coverings?...turn out the lights before undressing....people can see right in. Air conditioner will provide white noice, but we needed sleep..speaking of mattress....turn quietly, plenty of "bounce... more

We booked this bed & breakfast as it was the only one left that was under $200 a night that was within walking distance to the Key West Express (catamaran). We only had to drag our luggage for about 5 blocks, which isn't that bad considering this is one of the closest lodging locations. Upon arrival we were shown to... more

First of all, I know this a late review, but I finally have the time out of work and school to write this lol. I stayed at this B&B last year with my girlfriend and I have to say is...... WOW! Honestly speaking, its not the fanciest place in the world but who cares lol. The service was excellent. As... more

This last trip was my 4th time going to the Garden House. Several times with my Girl friend and friends. Love the rooms and location. Cant beat the happy hour, and they seem to have all sorts of rooms to accomodate all sizes of parties. Anytime i go back I check the prices and availability here first. more

We paid our 2nd visit to The Garden House & stayed four days/three nights. Although it was a bit too long to stay in Key West the lodging was terrific. Gilbert, the cat, spent one night in our room as usual. The continental breakfast was nice as was the happy hour. It is, however, a bit pricey considering the economy... more