Staff was really nice and very helpful, but the room (travelers palm)was not quite what I had in mind .The small bathroom had no vanity top or place to put any make-up or hair dryer, curling iron, etc. no tub, only a small stand up shower. The only air conditioner was in the bedroom beside the bed... which meant I... more

I stayed at the Douglas House in July 2009, room 102D, at $219 a night this room was a complete rip off. The carpet was filthy, smelled of cat. I was charged a "pet cleaning fee" although I don’t know what for because it doesn't seem as if it’s been thoroughly cleaned in years. There were roaches in the bathroom,... more

My daughter and I stayed here for 2 nights and it was well worth the money. The hotel was a bit less expensive than the others and at the end of Duval so it is quieter. It is a 1 mile walk to the pier and Mallory Square so rent a bike or enjoy walking. We walked every where 2... more

We stayed here for a long 3 day weekend in June and walked from ferry terminal not realizing how far a walk it was! Definitely not in town! It's about blocks from Sloppy Joes and we lost 2lbs that weekend. The front desk help was barely helpful, we asked where the best happy hour in town was and she told... more

To get the most important thing out of the way first, I read reviews talking about a lazy or rude staff. I was very mindful of that, nothing ruins a stay more than pissy hotel staff. The front desk clerks couldn't have been more friendly and accomodating. I spoke with Floyd when I booked the room and he also took... more

I went to Key West with a group of 6 friends for our 1st annual girl's trip. We spent three nights in Douglas House and couldn't have had a better experience! Our room was clean and comfortable and the staff was down to earth, friendly and so helpful. We all had a great time. more

I have stayed at the Douglas House about 6 times now, over the last 5 years. Only once did i find the room to be less-than-ideal (but cheap as heck!). Recently I took a couple of friends there - one of whom is VERY picky and the other who is the exact opposite. BOTH of them loved it. The room... more

We stayed May 23-26 in room #13. After checking in they gave us a tour and explained the gate and the breakfast. The room is on the second floor and over looks the gardens and pool. It was newly remodeled and extremely clean. Parking is free down the street they have a "lot" for the hotel guests. We loved the... more

Four stars for the room we got, it was a nice large suite with two flat screen TV's we didn't use, nice tropical furniture and treatments, and a big comfy king size bed. There were two unwanted guests staying with us though, one Mr. Hornet, and later on one Ms. Palmetto bug. The jacuzzi came in very handy after a... more