Terrrible, terrible hotel. We stayed in a room that right across from the door was two very large bird cages with 20 plus cockatiels birds. At sun rise all the birds began to sing and sang continously till the sun went down. So there was no way for us to sleep past 7 AM in the morning. The room was... more

My Fiance stayed here in mid March and stayed for 2 nights in room 3 (which is located on the main floor under the stairs, part of the room faces the pool). This is the place to stay when you want a clean bed to sleep and a simple Continental breakfast. If you're looking for luxury or some place to... more

hi We booked a room for 3 persons for 2 days and we were very surprised with the accamodation that they offered us. The room was very clean, breakfast was great although we missed one. Pool area was great and everything was there egg towels The plce is a bit old fashoined key west style but it's also well maintained.... more

This hotel is one of the most dishonest and disreputable I have ever dealt with. Made reservations for 4 people a month in advance, confirmed a week before our vacation, and drove 20 hours only to be told that the room was 2 person max (even though on the internet it said the suite slept 4 people) and that we... more

The hotel was a great value for your money. We stay in room #10 with our small dog Suzy. The bed was confortable even with two adults and one small dog. The pool area was great, except for the two foreign couples LOUDLY talking over each other outside our room early Monday morning, but thats that the managment's fault. Parking... more

We stayed at The Palms Hotel on White Street in Key West from January 9-11. Our stay was great! The rooms have everything you need, and given the age of the property, everything is well maintained. Most of the rooms also had direct pool access in addition to the main entry door. A continental breakfast bar was provided in the... more

We stayed in Suite 20, it is an attic-type room, the bathroom was very small and the celing was very pitched. We banged our head continuously. However, the pool area and bar was great. They served a great continental breakfast which was included in the stay. The location was good, only a few blocks from Duval Street but we had... more

I was embarrassed that I brought 4 friends here, and we paid a healthy amount of money ($150 per night) for rooms that were dirty, old, and had paper thin walls where you were subjected to everything going on in your neighbors rooms on all sides. There is an old part of the property and a newer part located over... more

Stayed at The Palms March 5th, 6th, and 7th. The hotel does not look like the picture on the pamphlet, or online. Check in was pretty easy, rooms need a remodeling, showers were pitiful, no pressure, and we needed instructions on which way to turn the dial to get hot water. Floors very dirty, my socks were black on the... more