Stayed here booked through Villa Direct - feel sorry for the owners. The units are nice but he amenities are awful. No staff - pools are filthy - spa not working Bar closed (no staff) Gift Shop not open once in two weeks No restaurant or pool service; Garbage not dumped in pool area Had to take your own garbage... more

I just finished a stay with my family over the 4th of july weekend. This place is amazing and great for young children. The resort has a beach entry pool which is perfect for little kids. We loved have our own private pool, as we do nto have one at home. will defintly stay again. more

I booked this resort because we were looking for a four bedroom close to Disney. It said it was brand new with a pool!! What more could you ask for? When we arrived the customer service area was very rude, we entered the house and I could not believe it. It looked as if it had not been cleaned at... more

This was our first family vacation to Orlando and the first time we have booked a private townhouse. We were nervous about booking privately, but our hosts were very helpful and put us at ease. The unit was very clean, well stocked with the essentials and very quite. The only downside was no wireless in the unit. My only complaints... more

We arrived for our 6 night stay after planning our Orlando trip for only about 1 month. We were so lucky to find the Encantada because it was like we were living in a single family home. We rented a 4 BR 3 bath townhouse for $165/night. There were 4 adults and 6 children...12, 10, 8, 8, 5, 5. Plenty... more

Just came back from Encantada resort. Decide to book it after viewing pictures and reading good reviews on this site and others. Booked it directly through owner on VRBO and everything went smoothly. Everything we asked for was there. Brand new plasma tv in living room. tv's and dvd in 2 of the 4 rooms.We asked for a baby high... more

When we arrived at the resort we were impressed until we got to our unit. The previous guests didn't check out until late so we had to wait for the cleaners to finish (arrived at 5:00)!! Once we got in the air conditioning did not work!! Record breaking temperatures the week we were there so it was very hot!!! Huge... more

I've utilized lots of reviews in making travel decisions but never contributed one. I decided that is was time to ..do my share. Especially when it comes to places that don't have a lot of info on them. Therefore I decided to do a review on the gem that is The Encantada Resort. First of all, I booked it directly... more

We stayed at the Encantada December 31, 2008, through January 3, 2009. We had a 3-bedroom, 2.5-bath townhome that was spacious and nicely decorated. The townhome was very neat and clean, and everything in it looked almost brand-new. There was a small, screened-in pool in the back of each townhome, with lots of privacy. We called ahead to have the... more