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All 171 Kissimmee hotels »

Ramada Maingate West

3.0 of 5
7491 West Hwy 192, Kissimmee, FL 34747
Hotel amenities
Ranked #94 of 171 hotels in Kissimmee
2.5 of 5 stars 82 Reviews
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82 reviews from our community

What travellers say about this hotel
  • Indoor pool(33)
  • Resort fee(18)
  • Room key(17)
  • Hot tub(12)
  • Would not recommend(10)
  • CUSTOMER SERVICE(10)
  • Family fun suite(10)
  • Will NEVER stay(7)
  • Front desk staff(6)
Traveller rating
    9
    16
    17
    13
    27
Only show reviews for Family (38) | Couples (17) | Business (2)
Date Rating
SUPAGRANDAD
KENT
Reviewer
3 reviews
1 of 5 stars Reviewed 19 February 2012 NEW

We booked into the Ramada for 3 nights but because of the smell in the room and the roaches in the bathroom, we checked out early and drove down to Miami. This hotel needs a thorough clean and specialists brought in to get rid of the roaches. The employee's in the hotel were polite but were not able to sort... More

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Very-unhappy-2012
1 review
1 of 5 stars Reviewed 18 February 2012 NEW

The only decent thing about this hotel is its location to the Disney Parks, that's all. Do not believe the Virgin brochure description , there's no check in desk for children , no activity packs. You will be lucky if the safes work , or the tv remote works. The whole hotel is dark, no outside light at all. All... More

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christy m
Jacksonville, Florida
2 reviews
1 helpful vote
3 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

The only issues I had when staying here was that the room smelled funny, at first we thought it was remains of old smoke, but reading other reviews it must have been mold. The overall look of the hotel was clean, but when you looked further in detail there was plenty to pick out. Neither of the above was intolerable.... More

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Miamimami71
Miami, FL.
Contributor
14 reviews
7 helpful votes
2 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

My main issues with this property are first and foremost--MOLD. This place is full of mold, probably from the indoor pool and the associated humidity. My 2nd issue--security. Anyone can walk right into the hallways from the 2nd floor staircases in spite of a sign saying "no reentry after 6pm". So i was assuming the doors lock behind you when... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
17 February 2012

Dear Miamimiami71: Thank you for your review. Our sincere apologies for any inconvenience you may have encountered. We can assure that we do have security as well as a Manager On Duty 24 hours per day. We also do have handicap accessible rooms and handicap accessible parking spaces at the property. We address any and all issues to ensure a... More

shazzygirl
Ottawa, Canada
Senior Reviewer
10 reviews
16 helpful votes
2 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Stayed here as a package.Never again.We opend the door to our room and there was an overpowering smell of mold. Right away we told a housekeeper and she said she would spray. I told her we wanted to move. Checked another room same problem My son started to look around to find where the smell was coming from. The air... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
17 February 2012

Dear Shazzygirl: We sincerely apologize for any inconvenience you may have encountered. We take your comments seriously and are continuously improving our facilities. I can assure that any problems that may occur are addressed promptly. Thank you for your review and we will share your comments with the staff. More

Jim D
Holiday, Florida
2 reviews
1 helpful vote
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

front desk lady was rude. The pool is filthy and rusty. The whirlpool was half full, not filtering and festing bacteria. Out tub did not drain, took maintenence 1 hr to plunge and snake to get it to drain at 11:00 at night. Out sheets we were given from housekeeping were stuck together and stained. those brown sheets appeared to... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
8 February 2012

Dear Jim D: Let me first apologize for the unfortunate experience encountered during your stay. We take your comments seriously and are continously improving our facilities for an excellent, overall guest experience. The issues you mentioned are not typical of this hotel. I would like to assure that our pools, hot tub, parking lot lights, mattresses, as well as the... More

Kitsaattheshore
in NJ
Senior Contributor
36 reviews
24 helpful votes
3 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

We have stayed here several times, it ain't the Ritz but it works for us.....well this time we noticed several things that could be improved upon. First no cookies & milk! At our last check-in we found in our room chocolate chip cookies & 2 cartons of milk, how sweet & welcoming was that? Well they must have noticed that... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
1 February 2012

Dear Kitsaattheshore: Thank you for taking time to review our hotel. I am glad to hear you enjoyed our indoor pool! I would like to speak with you regarding your stay... Please call the hotel and ask for the Front Office Manager. Thank you and we hope to see you again soon! More

claudia c
Montreal, Canada
Senior Reviewer
6 reviews
2 helpful votes
2 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I stayed 2 nights in this hotel with my family and was not pleased. The staff is polite and respectful but they look like they don't want to be there themselves. I had to ask for a different room because the first one they gave us smelled like mildew and the panel in front of the vent system was not... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
30 January 2012

Dear claudia c: We would like to express our sincere apologies for any inconvenience encountered during your stay with us. Thank you for your comments about our staff regarding being polite and respectful. If there is anything that was not addressed to your satisfaction during your stay with us, please feel free to call the hotel and ask for the... More

koala1605
flordia
Senior Reviewer
6 reviews
16 helpful votes
4 of 5 stars Reviewed 28 January 2012
4
people found this review helpful

I will say I read all of the reviews and was a bit apprehensive before we arrived for our 4 night stay. We stayed on the 4th floor and our family was across the hall from us. The room was clean, the beds and pillows were super comfortable and we had an inside room with view of the pool and... More

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Hotel Manager, Manager at Ramada Maingate West, responded to this review
30 January 2012

Dear Koala1605: Thank you for taking time to review our hotel. We are happy to hear you enjoyed your stay with us! We take pride in the fact that we are a family-oriented, vacation hotel, at an affordable price. We hope to see you and your family again soon! More

Charles S
Fort Lauderdale, Florida
1 review
1 helpful vote
1 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I have just read the reviews for this hotel after each review an office manager has made additional comments telling former guest to call the hotel and seemingly they would be helped. Obviously there are still related problems that are not being addressed. Why don't you guys FIX the problems that people are complaining about. Start by cleaning the place... More

Was this review helpful? Yes
Hotel Manager, Manager at Ramada Maingate West, responded to this review
30 January 2012

Dear Charles S: Thank you for your review. We sincerely appreciate your comments and take all guest comments seriously. We are, in fact, beginning some projects this week. We always want our guest to feel and know, even after they have checked out, that they may call the hotel and speak with management regarding any unresolved situation. Thank you and... More

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Ramada Maingate West Also Known As

  • Ramada Hotel Kissimmee
  • Ramada Hotel Maingate West
  • Ramada Maingate West Kissimmee
  • Kissimmee Ramada
  • Ramada Kissimmee
Address: 7491 West Hwy 192, Kissimmee, FL 34747

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