1. Provide rainy day activities. ie. lobby bingo, indoor movies, arts and crafts, trivia contests 2. Provide nightly live music presentations, not just Saturday nights. 3. Offer a wide variety of fruits and beverages in the fitness center. 4. Provide a ping-pong table. 5. Don't blast the air-conditioning so much. 6. Generously replenish towels. 7. Provide a shoe-shine kit in... more

My husband and I stayed at the Ritz Carlton Palm Beach for a travel meeting in September. I was very impressed with the service we received from the valets, bellmen, and concierge. These staff members were courteous and helpful. When you walk into the hotel you feel as if you've walked into a nearby Palm Beach mansion living room. The... more

The renovations are done and the hotel looks great. The staff is wonderful and the food is amazing! more

We were on a 6 day girls trip. I was in chage of picking the destination and hotel. We all loved this hotel and were treated like queens. The staff could not do enough for us. The resort is beautiful and has everything you could possibly want. The conciege was very helpful and always available. The location was great! We... more

My husband and I stayed at the Ritz Carlton Palm Beach over Labor Day weekend. We arrived at around 10 AM and were able to get into the room - which we were so thankful for. We were given an upgraded room (we had a great rate to start with) and had a very pleasant bellman show us to our... more

We just returned from a wonderful weekend getaway at The Ritz-Carlton, Palm Beach. My husband and I were celebrating our wedding anniversary and the staff at this resort was just amazing! Everywhere we went they all knew that we were celebrating our anniversary. The beach is fantastic! We plan on returning with our daughter very soon. The pool cabanas are... more

We stayed at this Ritz in August 2009. It is certainly not as formal as other 5 star Hotels, but the staff was unbelievably welcoming and accommodating. The room was nice, but it did not come with a jacuzzi tub. Most troubling was the quality of the construction. We could clearly hear the people in the room next to ours,... more

Spent 9 wonderful days at this hotel, it's somewhat smaller than some other Ritz-Carlton locations, but it only makes the hotel look more intimate in my opinion. The beauty of this hotel is that it sits right on a beach, and you have a choice btw 2 pools or the beach. The staff were extremely accommodating, I have several foods... more

I am a Ritz devotee. When I travel they are my first hotel of choice. Very few hotels can surpass the Ritz-Carlton service. They are so attentive to they guest that it is sometimes feel unreal to me. The suite however at this location smelled like mold. The base of the shower was lined with mold. The drapery in the... more