Quite possibly the best service I have ever received in any hotel in my entire life. Check in took around 2 minutes, with 1 minute being allocated to having a $100 charge cleared on a credit card for incidentals. We put an order in for breakfast the night before but somehow the order was overlooked. I called down when our... more

I`Ve read so many good reviews about Epic Hotel that I decided to stay there for 2 nights.The staff at front desk was extremely nice,the room excellent.Everything went so well in the first night.The second day our room was not cleaned.I had no fresh towels,I called three times asking for them and somebody took half an hour to bring them... more

if you are not looking for the beach, this is a great hotel. rooms are spacious, open, airy. pool is gorgeous, lots of pool ammenities (suntan lotion, plenty of towels, attentive). so cool - computer in your room. exhale spa wasnt open yet, but it looks like its going to be great, took an awesome yoga class more

One of the best hotels in the world! The staff is very professional, friendly and service-oriented. Just think of what you would like for your hotel and Epic will exceed all your expectations, taking service to the next level. It does not come cheap but it's well worth every single dollar! more

We booked this almost last minute. We traveled with our 13 months old son, and we all had fun. Staff were really friendly and nice from day one ... Nice front desk/guest relation manager, he got a little toy for my son too. They even got us milk delivered to the room for my son for free, as our flight... more

We stayed at the Epic hotel in october before a cruise and again after the cruise . The hotel itself wa exceptional in every way . I have styed in 5 star hotels all over the world and not one of them will beat the Epic hotel. We arrived at the hotel at 6.45am hoping to leave our bags and... more

Best hotel I've ever stayed in, as simple as that. Fantastic service, facilities and the views are outstanding. Amazing location, really comfortable but totally luxurious. The rooftop infinity pools are out of this world. Would go back any time. Felt completly spoiled here :-) more

My freind and I stayed at the hotel for 4 nights during carnival. From the staff to the room everthing was outstanding. Staff made us feel like we were the most important guest. Our room was 1901. We had a view of the city and the pools which were located on the 16th floor along with the restaurant, Area 31... more

checked lots of reviews on TA before choosing the Epic and as usual the reviews were right. Gorgeous 1 year old property with views of Miami river, Biscanyne Bay, yachts and even manatees! We stayed on the Club Level which includes a lounge with full time concierge service, drinks and food. The exceptionally friendly and knowledgeable staff made this stay... more