Overall, it was very nice and the hotel was pleasant and most of the staff were friendly - but, there were some insect issues that really put a damper on the trip. We found a roach in the mini bar, and, when we asked for them to remove the mini bar because the food was attracting bugs, they were very... more

I was booking my trip last minute for Spring Break and wanted a hotel on the beach very badly. Most nicer hotels were very high priced and then I found this one and booked it immediately since it looked nice enough. However, after I read MANY reviews I was horrified.. Some were okay but most were very bad. I arrived... more

I just returned from a conference held at this hotel a few days ago. My finace travelled with me, and our four day stay was the longest four days of our lives. Upon our arrival in a rental car with our bags in the back, the bellhops at the door simply looked at us. We opened the trunk and lugged... more

I travel a lot for business and stay in a lot of resorts. This resort is located on a prime piece of real estate, but is badly in need of renovations. There is chipped and peeling paint, bad tile repair, broken furniture, and general disrepair everywhere you look. One of my two sinks and the bathtub didn't drain, and when... more

just returned from our trip to miami and dallas week in each place. was disapointed with the hotel. room was spacious but old fashioned and in need of a lick of paint. not close to shops. breakfast was not included in our stay and it was a RIP OFF. 15 dollars each plus tax and they expected a tip ontop... more

This hotel is terrible. They include a 17% "service charge" on the restaurant tabs and then have the audacity to ask you for additional gratuity. BTW the notice of the 17% is in SMALL PRINT. I used valet parking and it cost me a GPS unit which was stolen. Please - how much can you get for a used GPS... more

the worst stay the only nice part was the valet. the agent named annie who checked us in was rude. the management were rude. as soon as we walked in the room we were appalled no matter how old the hotel is atleast try to keep it up. the bed had hair in it. they dont believe in cleaning products.... more

The Hotel is located at a great location at Miami Beach. As soon as I got off my car I felt welcome by the Valet Staff which welcome me with a great smile and assist me with my luggage. The check-in went smoothly and the Bellman walk us to our room which by the way it had a great view... more

Almost changed the hotel after reading all the horror stories listed on here. There were no bugs, no hair balls, and nothing horrible about it. It was simply an old room, but it was in good shape, and had everything we were looking for while we were there (aka a comfortable bed) if you're looking for a "resort" experience though,... more