We stayed here recently for one night. We had a large group that booked 5 rooms. When we got there it was discovered that they had charged our rooms to one member of our party's credit card 72 hours before we even checked into the hotel. The point of holding the rooms was so we could pay seperately for our... More

Dirty bed linens, wiring exposed,hairdryer hanging out of hole in wall, telephone didn't work, sink didn't drain, toilet clogged and toilet seat so old peeling! Nothing like pictures presented on their web page! Dangerous area! Our driver was shocked we were staying there.

After reading the many reviews on this hotel, I admit I was a bit frightened. Upon our arrival, I was checked in rather quickly. We arrived around 7 pm and within 15-20 mins we had the car parked by the valet, the hotel took our bags to our room since a luggage cart was unavailable and we were ready to... More

Black mold in the bathroom, broken fixtures, stained sheets, old smelly mattress, elevator makes terrifying sounds and it's license expired 3 months ago, ice machines broken,. Was greeted in the morning by a homeless man masturbating in front of the hotel. Staff are inexperienced and don't seem to care about the condition of the place. Literally the only good thing... More

We had a 1 night stay before our cruise.Its in a good location.The staff was friendly,and helpful. We got upgraded to a queen suite. The shuttle to the pier was 6 bucks ,and on time.No bad review here.

Woke up at 3:00am on March 15, 2013 to find I was getting bitten by bed bugs. Checked carefully and saw the mattress was full of them. I stayed in room 1004. Went o the font dek, no manager on site. Guy at the front dek said a women just complained a week ago about bedbugs. he said he could... More

Very good location, very close to the Metro Mover that lets you go places in Miami. Rates are convenient (around US$ 140), but do not expect any frills. Breakfast is included, but forget about something filled with goodies. Besides, breakfast hours are very strict, 7:00 to 9:30, if you get there at 9:30, staff will have removed most of the... More

Felt like the hotel from "The Shining". It may have been a beautiful hotel some 30 years ago, but after that nothing has been done to keep it in shape. There are cracks in the walls, it's dirty, it's loud. It is also situated in a rather shady location even though it is very central. Also the personnel are not... More

We stayed at this hotel the night before we cruised off the Port of Miami on March 1/13. We typically stay elsewhere but everything was booked. The front of the hotel is misleading as it looks nice. They took forever to book us in. The lobby was okay but it got worse after that. The room was a disaster. Run... More