Staying here for the second night but already, I am clear this is not a five star hotel. First impressions not good - pulling up in the car, I learn that it is valet parking only at $27 per night - that's getting close to how much it cost to rent the car per day. As it was a Saturday... more

We had a late flight and arrived at the Hotel close to midnight. Check-in was friendly and quick. We were given a concierge level room (nice surprise). The room was large, clean and comfortable. Great city view. The complimentary breakfast was very good with a nice sitting area to enjoy the morning paper. Nice selection of papers as well. Staff... more

I am presently staying at the JW Marriott, finishing up a one week visit. It is below par in some respects, but for what I am looking for, I would stay again. Here are downsides: 1. Housekeeping is not great. Our suite was not vacuumed prior to arrival six days ago and has not been vacuumed since. 2. The worse... more

Our room was first class and the staff couldn't have been friendlier or more helpful. Just one example: I was returning from Starbucks, which is one min's walk from the hotel. I was carrying breakfast and heading for the elevators. You need to insert your room key once in the elevator to enable it to operate. (I like that extra... more

I stayed at the JW Marriott for one night (a Saturday) after flying in from London. Service was good and friendly. The bedroom and bathroom were of a good size and were very clean. The bed was very comfortable. I thought the dining choices for dinner were limited for a hotel of this calbre - it was either the sports... more

I disagree with most of the recent reviews. My husband & I had reservations for 2 nights. We left after the first night and went to another upscale hotel nearby. The valet area was very crowded and slow. The front desk staff told us at check in that the hotel was "fully committed" and we could not be upgraded (even... more

Three adults spent one night, pre-New Years cruise, at this hotel and we were very satisfied with the experience. Originally booked a weekend concierge rate room for 26 December on the Marriott.com site. When that rate was reduced I was able to change and take advantage of the reduction. Check in was fast as was bell service bag delivery to... more

After a few stays, this hotel is consistantly brilliant. Staff is friendly and always helpful. Location is great for business travelors to the financial district. more

Clean, large, very well equipped room. Top notch staff. An excellent choice for a business stay. Not much in the immediate area with respect to restaurants and bars but South Beach isn't very far by cab more