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InterContinental West Miami


Hotel class 4.0 of 5
2505 NW 87th Ave, Miami, FL 33172
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Reviews you can trust

72% Recommend
4.0 of 5 stars 76 reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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5 of 5 stars
Chicago
23 Oct 2009 | Trip type: Business

A great hotel with the utmost professional staff, not only for business but for pelasure as well. The quality offered exceeds the value, a very well run hotel with a staff that's always willing to go the extra mile to help the guest out. more

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4 of 5 stars
The Hague, The Netherlands
21 Sep 2009 | Trip type: Couples

This property was pretty much how I had imaged it to be - general look & feel and service was actually better than expected. This is definately a much better hotel than your average American airport hotel. Professional check-in, okay pool area, big room (old fashioned design but in good order - except for mattress cover). To our surprise the... more

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5 of 5 stars
MIAMI
19 Sep 2009 | Trip type: Business, Solo travel

Intercontinental West Miami is a super special Hotel, excellent location near the airport, with nice and comfortable rooms, business center, and very special staff that take care of the guests in an unique way to fulfill the clients needs and wants during the stay at the Hotel more

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3 of 5 stars
Tampa, FL.
29 Aug 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

The lobby and hallways were very nice, but the rooms weren't anything special. I stayed in a "KING BED DELUXE", which apparently does not include free internet. They DID offer internet access, at $10 a night. (I find it ironic that I could've stayed at a Days Inn and gotten both free internet and a free breakfast, but I got... more

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5 of 5 stars
Vernon Hills, Illinois
27 May 2009
1/1 found this review helpful

This is a great place to stay if you need to be close to the airport. The room was very comfortable and I have to say -- the linens were fantastic, the towels -- the softest I have experienced in a hotel, and the mattress extremely "comfy." All in all a great value! more

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3 of 5 stars
Bloomington, Illinois
24 May 2009 | Trip type: Solo travel
0/2 found this review helpful

I was very impressed with this property and staff during the first part of my one-night stay, and it was close to several eateries and stores which added to the convenience. As I was laying over in Miami after a exhausting medical Mission trip in a developing country, I was looking forward to a good night's sleep. However, the bed... more

Management response from
Michael Harth, Manager

Thank you very much for your detailed response to your stay. As a manager of the InterContinental West Miami we pride ourself on being able to accomodate our guest's requests. In your example there are a couple measures that we can take such as: 1. remove the feather mattress from bed. 2. add bed boards beneath the mattress. The best...

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5 of 5 stars
Scotland
22 May 2009 | Trip type: Family
1/1 found this review helpful

Very impressed with this hotel, rooms were beautiful, roomy, clean, and well stocked. Breakfast deal at $20 per room included internet and local calls and full breakfast for two people - great value. Staff were helpful. food lovely, will definately go here if I am in Miami again, free shuttle to golf course and airport. more

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5 of 5 stars
London
12 May 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at this hotel for one night in transit from Miami and were very impressed. Airport hotels have a hard life which usually shows in tired decor and basic amenities. However, our room was beautifully decorated, fresh and bright. It was spotlessly clean with loads of big fluffy towels in the bathroom, (important to me and a usual source... more

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1 of 5 stars
Boston Massachusetts
28 Apr 2009 | Trip type: Business, Solo travel
1/4 found this review helpful

This hotel charged us an additional $776.00, and they refuse to give us our money back. More imporantly, when I tried to speak with a manager they lied to me about who the manager is. When I call they will not give out the name of their manager, so there is no one to go to for help. When I... more

Management response from
Michael Harth, Director of Rooms Division

To my knowledge there is no case reported of the hotel stealing money from anyone nor a manager being unavailable or name not being disclosed. On our websites as well as at the front desk there are business cards of all our managers including the General Manager. I completely disagree with the statement that we stole money from a guest.

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5 of 5 stars
kaz7478
27 Apr 2009 | Trip type: Family

Hotel was very clean, rooms a little small but excellent all round. Shuttle to the airport was very good, on time on the hour. Staff very helpful. Ideal for airport location more

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InterContinental West Miami Also Known As

  • Intercontinental Miami
Address: 2505 NW 87th Ave, Miami, FL 33172
Miami hotels InterContinental West Miami
4.0/5.0
76