We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Mandarin Oriental and Miami?

We'll send you updates with the latest deals, reviews and articles for Mandarin Oriental and Miami each week.

  • Save Mandarin Oriental
  • E-mail this page

Mandarin Oriental


Mandarin Oriental
Hotel class 5 of 5
500 Brickell Key Dr, Miami, FL 33131
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Traveller Reviews

83% Recommend
4.0 of 5 stars 244 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (244)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Munich, Germany
3 Jul 2009 | Trip type: Business New
1/1 found this review helpful

I stayed at the Mandarin Oriental Miami in April 2008 during a business trip. Here are a few points I would like to share WHAT I LOVED - the atmosphere: refined luxury and impeccable style - the room and the bathroom - immaculate - lots of individual lights allow for different moods - the gym: good cardio equipment, some weights... more

Save Review
3 of 5 stars
London, United Kingdom
1 Jul 2009 | Trip type: Couples New
1/1 found this review helpful

ive heard many good things about mo over the last few years and wanted to try one out for myself. This was my third time in miami but the first staying away from south beach. All was good with the hotel door staff very helpful and polite and made you feel welcome. Rooms large with great views however found a... more

Great stay!
Save Review
5 of 5 stars
London, United Kingdom
27 Jun 2009 | Trip type: Business

I love Mandarin Oriental because of the great service and i got a wonderful welcome from the staff when i arrived as throughout the whole stay. The room is spacious, has an "open" bathroom that is always not ideal but works for most of us. Housekeeping was excellent and i truly felt that my room was cleaned in every detail.... more

Save Review
4 of 5 stars
Amherst, NY
23 Jun 2009 | Trip type: Business

We had stayed at Mandarin hotels before so we knew we were in for a treat, but Mandarin Miami was even better than I had expected. To begin with, we received a complimentary upgrade upon arrival - a crazy upgrade to a beautiful suite overlooking the Bay. Room was great - we had a minor problem with a few ants... more

Save Review
2 of 5 stars
Monaco
9 Jun 2009 | Trip type: Couples
2/2 found this review helpful

1) Checking in, we found some dirty underwear from the previous customer in the closet. 2) Ten minutes later girlfriend freaked out : she spotted some suspect stains on the one of the pillows. 3) The plumbery ( water and shower taps) usually remains in one's hands. 4)The reception will not ask permission to "retain" any amount they decide to... more

Management response from
MiamiBest, Manager

Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. We sincerely apologize for the unacceptable experience you had with the conditions of the guest room as you reported. The incident has been seriously addressed and corrected with our Housekeeping Manager. Your feedback and constructive comments are very important and assists us in addressing any flaws in...

Save Review
5 of 5 stars
New York
8 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

I love this hotel. I have been traveling a lot and I can say how magnificent this property is. I could probably criticized a few things but these are common to any hotel I have visited. The service is exceptional, specially from the doormen named Roberto and Jose. What a guys! These kind of employees should be managers at least,... more

Save Review
4 of 5 stars
Manchester, United Kingdom
3 Jun 2009 | Trip type: Solo travel
1/1 found this review helpful

Had a quick 3 day detour to Miami after attending a seminar in Tampa/Treasure Island and the Mandarin was high up on my to do list. Overall it was an enjoyable experience but lacked the attention to detail one expects of the world class Mandarin Oriental group -it prides itself on looking after the smaller details and hence distinguishes itself... more

Save Review
5 of 5 stars
NY, NY
2 Jun 2009 | Trip type: Couples

My husband and I went to Miami to celebrate our one year anniversary and we stayed here just because we didn't think staying on the strip would be for us and we were looking for a little bit of r&r type of vacation - staying at this hotel was the best decision ever!! From the moment we stepped in to... more

Save Review
5 of 5 stars
Cincinnati, Ohio
1 Jun 2009 | Trip type: Couples
1/1 found this review helpful

This was our first Mandarin Oriental stay and it was amazing – everything... the lobby, the restaurants, the service, the rooms. We stayed one night here after a cruise, the last night of our trip in celebration of 5 years together and I let the hotel know that in advance. We were just getting off a cruise, so we went... more

Save Review
4 of 5 stars
London, United Kingdom
30 May 2009 | Trip type: Business

I have stayed at this hotel a few times over the last 6 months. Without doubt a very comfortable, beautifully appointed hotel - just what you'd expect from a brand like the Mandarin Oriental. Its location on Brickell Key gives it great views in every direction, the water and the high rise skyline of the CBD. However, its location is... more

Travellers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Mandarin Oriental? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Mandarin Oriental?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Mandarin Oriental Also Known As

Address: 500 Brickell Key Dr, Miami, FL 33131
Miami hotels Mandarin Oriental
4.0/5.0
244