This is the third time my husband and I have stayed here and we have enjoyed each of our stays. Check-in ∑ Fast, no wait, polite service ∑ Booking was easy, did over the phone, however I requested a crib and high chair for our 6-month-old baby and we did receive an email confirmation confirming my request however when we... more

We booked into the Mandarin Oriental Miami for Easter weekend before leaving on a Royal Caribbean Cruise from the Port of Miami (a five or ten minute drive from the hotel). We took our five year old son. Every single aspect of our visit was perfect. The staff was kind and professional. They treated us very well. We participated in... more

We just returned from a fantasic weekend trip to the Mandarin Oriental-Miami. This was our best experience ever in a hotel. Service and attention to detail was the best we have ever experienced. From the time we droped our car with the valet on Brickel Key until we checked out, we were treated like VIPS. The room was wonderful. We... more

I was not sure what to expect with this hotel being downtown, but it was perfect for a weekend getaway with my husband. The service was excellent, the views were remarkable from every angle of the hotel. If you are looking for the South Beach scene, this probably isn't for you - it's quieter and much more low key....but if... more

It seems strange I would love this hotel smack in the middle of downtown Miami, but I do! What a wonderful weekend we had at the Mandarin. It was our anniversary and we were looking for a quiet, lovely place close to the Miami action, but had upscale flavor and was quiet at night. The hotel did not disappoint. Our... more

This hotel is pure luxury! We had a "spa-room" on the 6th floor, those are the ones with the huge terraces (we were upgraded at no cost upon checking in from a standard room). Bathroom is amazing, bed is very comfortable, the only complaint we might have is that the A/C is kind of noisy and you can't turn the... more

Excellent service, beautiful decor, very attractive setting, lovely ocean view. But for the price, it did not offer what I would look for whether I was there on vacation or business. For this trip I was there on business. I was 'upgraded' to a deluxe room with small balcony and view. But the room had two standard sized DOUBLE beds,... more

Stayed 6 nights - big mistake as it's just so isolated - perhaps good for business travellers but not for holidaymakers. Just to go anywhere else do something like visit Coral Gables/ South Beach/Bal Harbour involved a 30-45min cab ride so added at least $80 a day to your costs. Ghastly fake beach - no shade - very windy so... more

We stayed at the Mandarin for a few nights in March. I have to say that the service was excellent. The entire staff team was extremely gracious. The 1.3 mile loop around the hotel was wonderful for jogging/walking and the fitness center was very well-equipped. The only complain we had was that the pool is a little too small -... more