We checked in and were wonderfully surprised with the friendly service. Jennifer was very professional, she answered all of our questions. Our room was on the 8th floor facing the port, great view of our cruise ship. When I booked this hotel I requested a room on a higher floor just for the view. The pool area was small but... more

We stayed at this hotel one night before going on a cruise. I had used our holiday Inn priority point's to book two suites. For an older hotel I was pleasantly surprised at how nice the room's were. We were given corner suites with a great view of the port and the marketplace. The suites had a good size living... more

Good quality and cleanliness, suitable for families w/children and couples. It is not far from SoBe. Breakfast not too complete Hotel parking was full and we moved to a street parking. more

The hotel is well located close to the shopping and restaurant area which was across the road. The check in was efficient and the small pool area was good to keep cool. The room and bathroom were clean and were of a good standard for the class of hotel. However I cannot recommend this hotel as it has very thin... more

Our room on the 6th floor had a nice view of the ocean. But while we were there a big group of 150 teen tourists arrived from Brazil and had absolutely no manners, the worse thing about that the staff did not do anything about their rude behavior. If you want to stay there DO NOT go to the restaurant,... more

Made reservations via Holiday Inn directly for a pre cruise night and clerk had wrong month, date. The quoted price changed to what it is all over the internet, and the clerk acted like he was doing me a favor. I ended up booking an "absolutely no changes to this room (prepaid)" even though I booked it months in advance... more

we were for just 1 night, for shopping between flights. The staff was very kind. The check in time standard of hotel is at 3 pm, but we arrive at 11 am asking for leaving the baggage there while we went shopping and the have happily surprise us with the room already available!! The room is good, spacious and mostly... more

We arrived at the hotel around 12:00 on Sat. June 14th. but the rooms (3) weren't ready yet. We went across to Bayside which was nice. We had lunch and did some shopping for our cruise the next day. Around 2:30 we went back over to the hotel and the rooms were ready. All the rooms (4th floor) faced the... more

We booked this hotel for one night. It was for the night prior to boarding a cruise ship. The room was worn and dirty. Room walls needed some fresh paint, windows were dirty, sleeper sofa in room was broken and sheets on it were musty and crinkled. Not sure if it had been slept in and the sheets changed or... more