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All 129 Miami hotels »

Hyatt Regency Miami

4.0 of 5
400 South East Second Ave, Miami, FL 33131-2197
Hotel amenities
Ranked #54 of 129 hotels in Miami
3.5 of 5 stars 667 Reviews
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667 reviews from our community

What travellers say about this hotel
  • Star hotel(10)
  • Room service(10)
  • Front desk staff(8)
  • Convention center(8)
  • Very nice(7)
  • South beach(6)
  • Breakfast buffet(5)
  • Flat screen TV(4)
  • Friendly and helpful(4)
Traveller rating
    157
    200
    165
    91
    54
Only show reviews for Family (88) | Couples (160) | Business (167)
Date Rating
Sheila5126
Glendive, Montana
Contributor
12 reviews
3 helpful votes
3 of 5 stars Reviewed 16 February 2012 NEW

Went to the Hyatt Regency Miami on a business trip and stayed extra days to vacation in Florida. Although outside appearance is beautiful and the staff is extremely helpful and friendly, the hotel is dated and needs upgrades in the rooms that I saw. There was confusion at check in since our room wasn't ready. An upgrade to a suite... More

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heather_lynn_moore
Grand Rapids, Michigan
Reviewer
4 reviews
5 of 5 stars Reviewed 11 February 2012

My husband & I booked this thru priceline and were a bit hesitant after reading a few of these reviews. However, we were extremely pleased once we arrived. A fellow traveler on our plane took off with our luggage and we were devastated when we arrived at the hotel. The gal who checked us in, whom deserves a ton of... More

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MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review
16 February 2012

Dear Heather, Thank you for sharing your comments with us. We are deligheted to read our associates took great care of you on your recent stay. We will make sure to share your comments with our staff. We hope to see you soon here in MIami. Hyatt Regency Miami Staff More

LilysueCEO
Contributor
11 reviews
1 helpful vote
3 of 5 stars Reviewed 8 February 2012

I stayed here the night before going on a cruise, so it was a good location. The staff are very friendly and helpful so it is apparent that they have done and excellent job with training staff to help customers. The lobby and common areas are nice but the rooms need some updating. My first room was overlooking the river... More

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AttorneyVin
New Port Richey, Florida
Senior Contributor
26 reviews
34 helpful votes
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Date of Stay: Sunday, 2/5/12 - Wednesday, 2/8/12 Length of Stay: 3 Nights In a nutshell, this is a very amazing Hyatt in Downtown Miami -- a perfect location for any event downtown -- and it exhibits truly excellent customer service! Now, for my detailed review: Having never been to Miami before, I was a little nervous of what to... More

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MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review
16 February 2012

Dear AttorneyVin, Thank you for taking the time to share your feedback with us. We are glad to hear the customer service provided and guest room meet your expecations. We will be sharing your comments with our associates as this is the best reward they can get when we make our guests extremely happy. Regards, Hyatt Regency Miami Staff More

Swissworld_traveller
Geneva
Senior Contributor
43 reviews
13 helpful votes
3 of 5 stars Reviewed 7 February 2012

The room was incredibly spacious, which is always nice, and quite clean. However, the building needs renovation to meet the standards we can expect from a 4-star property. The carpeted area under the sink, for example, was probably trendy in the 80's, but poses now some hygiene issue. Even the best cleaning lady won't be able to remove everything... I... More

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MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review
16 February 2012

Dear Swissworld_traveler, Thank you for sharing your comments with us. We are happy to read that you found our staff efficient and friendly. We hope to start guest room renovation sometime in 2013 so we can address some of the comments you shared with us. Regards, Hyatt Regemcy Miami Staff More

michaelcham1
London, United Kingdom
Senior Contributor
32 reviews
9 helpful votes
4 of 5 stars Reviewed 6 February 2012

Close to excellent restaurants - Zuma and the db bistro moderne to name but two - the Hyatt Regency is a moderately priced 4-star hotel, a bit past its best days but well located nevertheless. You can walk to a marina which doubles as a shopping mall and you can also pick up a boat of various sizes if you... More

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MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review
16 February 2012

Dear Michaelcham1, Thank you for taking the time to share your comments with us. We are glad to read you found the hotel location to be very convienent to your needs. Guest room renovation is in the works and expect to start early 2013. Kind Regards, Hyatt Regency Miami Staff More

Rowerbabe
Seattle, Washington
Senior Contributor
49 reviews
18 helpful votes
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Spacious rooms, friendly service, and good food are all to recommend this Hyatt, but what really "sold" it for me was the excellent and knowledgeable staff at the concierge desk. There is lots to do in Miami, and the Hyatt is centrally located to take advantage of much. A short walk to the bus, and for $2 you are a... More

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MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review
16 February 2012

Dear Rowerbabe, Thank you for taking the time to share your feedback on your recent stay here in Miami. We will be sharing your comment with our concierge and guest services team as they do take pride on their knowledge about things to do in the city. We hope to see you soon in Miami. HYatt Regency Miami Staff More

Gazpacho16
Banff, Canada
Senior Contributor
31 reviews
10 helpful votes
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I stayed here in 2004 and this hotel was a real treat! The hotel rooms were spacious and very comfortable. The beds were simply to die for. The view from my room was also fantastic. I could see the ocean from my balcony! Service was efficient and friendly as I also have come to expect from Hyatt throughout the years.... More

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MiamiConsumerAffair, Guest Relations Manager at Hyatt Regency Miami, responded to this review
16 February 2012

Dear Gaspacho16, Thank you for taking the share your feedback with us. Great service and guest rooms is what be strive for every day. We will share your comments with our staff as they always look for tripadvisor comments and opportunties to improve service. Kind Regards, Hyatt Regency Miami Staff More

SteveInMinn
Minneapolis, Minnesota
Contributor
12 reviews
14 helpful votes
3 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

My wife and I just returned from three nights at downtown Miami's Hyatt Regency. I basically had to stay there because I was running the Miami Marathon, and it was the best available when I registered for the race. Based on TripAdvisor reviews, I tried to change hotels but all were full, and I was prepared for the worst. Folks,... More

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alagad
West Palm Beach, Florida
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Stayed for the ING Miami Marathon. Located is ideal; however, the hotel rooms need a SERIOUS refurbishing. The rooms are outdated circa early 1990's. Stayed at other Hyatt Regency properties with better accomodations. More

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Hyatt Regency Miami Also Known As

  • Miami Hyatt Regency
  • Hyatt Hotel Miami
  • Hyatt Miami
  • Miami Hyatt
Address: 400 South East Second Ave, Miami, FL 33131-2197

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