Located in the heart of downtown. The most impressive thing to me was the service. EVERYONE on staff was so friendly and helpful, from the front desk to the bell staff. I was impressed with the people more than anything. While convenient to the convention center (attached), there's really nothing else to do around the area; South beach is a... more

Hotel is old and smelled old--in the rooms (others attending the conference confirmed this) and even in the lobby!...it is connected to the Knight Conference Center and the people mover for the city. Location is not the best part of town for walking on weekends with too many street people......during the week there are business people, and it feels safer.... more

Christopher (a manager) was very helpful and assited in making our stay enjoyable. Our bell person (I think his name was James), was new but was great and extremely helpful beyond the call of duty. THe only problem was Deon P. He was the conceirge who stood at the entrance of the hotel offering assistance if needed. He gave us... more

I booked though priceline and got a great deal. It was rated as a 4 star, but I could say more like 3.5. There is a lot of construction going on around the hotel so we had some trouble getting to it. Upon arrival we did the Valet - $29/per day - which is average for Miami. The check in... more

i really did not like this hotel, so many worshops, to noise, old! more

The positive here is that the service was among the best I have encountered (approaching the level of a Ritz or Four Seasons). Every employee that I encountered went out of his/her way to make sure I had everything necessary for an enjoyable stay. This included making sure to know me by name, even though I was only in for... more

We purchased a night through Priceline, we have had a hit or miss experience with them before, so we weren't sure what to expect with this stay. They blew us away! Valets made it clear about cost of parking ($29) upfront and were happy to help with other options if needed. The front desk (Rhonda) was very helpful and friendly.... more

This is my second stay at a Hyatt (not my choice. I have to stay here because of an event I am attending), and with a couple exceptions, I ditto my review of the Hyatt at McCormick Place in Chicago. Same weird floorplan, same issues with room showing wear, same stinky soap and shampoo and this time I was treated... more

Hats off to Hyatt Regency Miami Staff, specifically to Sandra Castano and Mariana Miranda for the special treatment and support given during my stay. The preparation of the in room lunch prepared for my wife birthday was exceptional. I have no hesitation in recommending my friends and family to this hotel as a number one choice. more