Great View of Biscayne Bay, This hotel has grand lobby that was just the beginning, Concierge was very helpful, Martini Bar very pleasurable. The best way to go is the concierge level rooms, free happy hour, good food, great work area, message chairs. I travel 150 days a year and it’s what I always compare concierge level service. The others... more

I had an outstanding stay at this property, and would definitely choose it again. The hotel is upscale, but comfortable, with a spacious lobby including plenty of seating area for small group conversations. Restaurant was very good, though a bit pricey. Starbucks for the addicted. Staff was curteous and helpful including bell, valet, front desk, concierge, and room service. The... more

The hotel itself is impeccable. I guess I had the wrong room with the wrong staff on the wrong day. It happens. Anyway, the following is the e-mail I wrote to the hotel GM, Jack Miller, following our return from Miami. I never received a response from him or the hotel. Feel free to read my letter and tell me... more

Having stayed at several Inter-Continental's before, my expectations were great. First of all, the hotel's location is not worth the money. Though the Bayside shopping district is less than a block, its much better to stay in South Beach for the "true" Miami experience. The Inter-Continental has valet parking only - so if you want to leave the hotel for... more

I spent the night of July 15 here during a quick business trip. Downtown Miami (this neighborhood) is not convenient for those considering a vacation in this wonderful city. The Intercontinental is perfectly fine for busness in the downtown area and is better priced than the Marriott nearby. I stayed at this hotel years ago for a convention and it... more

Clean and ample room, fast room service but all overpriced !!!!! Incredible view, superb location.... Recommendable to any body with lots of money!..... more

I spent 4 nights here in May with a fitness conference. I got the conference rate and had a very large room with king bed and bay view. I was pleased with my stay but would not have paid the regular rate for the experience or stayed there for a non-conference event. The hotel is immaculately clean and the staff... more

I stayed here 1 night. the hotel was elegantly designed, the rooms were large and nicely decorated, and the bed was really comfortable. (Intercontinental hotels nationwide seem to have upgraded their beds recently.) Free WiFi access. The rate was excellent. On the negative side: the hotel is far from restaurants or any nightlife, and there is nowhere pleasant to walk... more

Room was fine for our needs. Room service way overpriced. $50 for a hamburger and 2 bottles of waters. Seriously??? No way should that have cost $50. more