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Sofitel Miami

4.0 of 5
5800 Blue Lagoon Drive, Miami, FL 33126
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Sofitel Miami
Ranked #20 of 131 hotels in Miami
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1,388 reviews from our community

Traveller rating
    522
    544
    191
    84
    47
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Families
293
 
Couples
504
 
Solo
110
 
Business
204
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
playa tamarindo
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 May 2013 NEW

Overall a very good business hotel, close to airport with regular shuttle and good facilities. Staff is very friendly and accommodating. Rooms are good size and comfortable beds. Bathroom is as you expect. However, the junior suite was a bit "empty" and could do with some more decoration / furniture. Gym is well equiped, but like the pool could do... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

This is my second stay at Sofitel. The first one was in Chicago, probably the best hotel I've ever been at. The Sofitel near Miami airport is a bit less luxurious but still has the same high standards as in Chicago. The service is great, from the reception desk to the server at the restaurant. The room is comfortable, including... More

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Santo Domingo, Dominican Republic
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I have stayed in the past at this hotel for my Miami holidays and now that I ha the opportunity to travel on business, I (of course) decided to stay here again. The hotel is excellent, Located a few minutes away from the airport with complementary shuttle every 30 minutes, staff is simply amazing, always willing to make you feel... More

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B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
17 May 2013

We are delighted that you had a great experience at Sofitel Miami. Our goal is to always exceed our guests’ expectation, and we thank you for taking the time to share your story. We look forward to welcoming you back soon at Sofitel. It will be our pleasure to have another opportunity to show you the gracious hospitality and superb... More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 14 May 2013 NEW

We have used other Sofitel hotels in the past, and I have to say that overall this one is not in the same league as the others. I has a slightly tired feel about the place. However we did enjoy a nice meal in the restaurant, and the staff were attentive, and friendly.The food was of a reasonable standard, if... More

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See 3 more reviews by Denise M for Miami
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
15 May 2013

Thank you very much for referring to Sofitel Hotels as your choice of accommodation when traveling. We sincerely value your patronage and take your comments very seriously. We are planning to replace the carpet in our hallways by the end of the summer and hope you will be back soon to experience other Magnifique moments in Miami. I will then... More

Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 of 5 stars Reviewed 14 May 2013 NEW

The service is up to the Sofitel standards from check-in to the restaurants but the structure of the hotel, tired and charmless, is not what you normally expect from Sofitel. Unless you are looking for an airport hotel there are many better options in Miami.

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B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
15 May 2013

At Sofitel, we strive to create unique, contemporary luxury hotels by artfully blending its French origins with the very best of local culture. I am very disappointed to read that your experience in Miami did not reach your expectations, and I would like to invite you to contact me directly in order to gather further details regarding your recent visit.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW via mobile

We arrived early around 9 am. And when I wanted to check in the reception lady told me that I have to pay extra 50$ if I want to have my room at that moment. I think it's kinda ridiculous. In all of the hotels that I've ever stayed, they never asks me to pay extra money if the room... More

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B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
17 May 2013

Thank you very much for taking the time to share your concerns. I sincerely apologize for any inconvenience we may have caused and would like to invite you to contact me directly for further information. I will gladly answer any question you may have regarding our early check-in policy. We truly value your patronage and look forward to welcoming you... More

Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Very convenient to the airport, Has shuttle to cruise ships available, Wonderful staff, Beautiful facility, Fun bar with great appetizers, Short walk to grocery and Starbucks, just a really nice stay.

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B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
14 May 2013

Thank you very much for your review. We truly appreciate you taking the time to detail your experience, and we are so pleased that you had a pleasant stay with us. We hope to see you again very soon. Warm regards, Balendra Nagesvaran General Manager More

Joinville
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 13 May 2013 NEW

I am a regular Accor customer and i can say this is not a Sofitel. The hotel is old and you can see there is no maintance. The room and bathroom was really dirty and i can say my experience at this hotel was terrible.

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B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
14 May 2013

Thank you very much for taking the time to share your comments. We truly value your loyalty to Accor hotels, and I sincerely regret to read that your experience at the Sofitel Miami did not meet your expectations. I will look closely into the issues you have brought to light and would welcome if you could please contact me at... More

Curacao
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013 NEW

We had a great stay in April at the Sofitel. Receptionlady that checked us in was nice. Hotel is nice and clean in my opinion. Great bed, nice lounge area outside, good location & nice people. The lady at the Starbucks stand was great too, she knew exactly what I wanted to order every morning. I found out later we... More

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B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
13 May 2013

Dear Neddy25: We would be delighted to enroll you in our loyalty program called Le Club. Please send me your email address at H0889@sofitel.com, and I will personally assist you with your membership. We look forward to welcoming you back to the Sofitel Miami for another Magnifique experience. Sincerely, Balendra Nagesvaran General Manager More

panama
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 7 May 2013

Got this hotel thru Hotwire and I was impressed with their excellent service and comfortable rooms, is true that certain areas look dated but the room was impecable clean nd bed was super comfortable!!!

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See 5 more reviews by pepas for Miami
B_Nagesvaran, General Manager at Sofitel Miami, responded to this review
10 May 2013

Thank you very much for your compliments on the comfort of our beds which is very important to all Sofitel Hotels around the world. Our MyBed concept consists of a firm mattress, a soft featherbed fluffed daily by hand by our housekeeping ambassadors, and a comfortable duvet on top. Our sheets are of the highest quality and each element can... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(25)
  • Free shuttle(22)
  • Room service(18)
  • Pool area(12)
  • South beach(4)
  • Airport hotel(3)

Additional Information about Sofitel Miami

Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Miami
#10 Luxury Hotels in Miami
#14 Family Hotels in Miami
#23 Business Hotels in Miami
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In a setting like a tropical paradise, Sofitel Miami is only 5 minutes from Miami International Airport, 15 minutes from the nearest beach and 10 minutes from the Port of Miami. In addition, it's an easy drive to a number of major attractions. Overlooking a peaceful blue lagoon, the hotel features an exquisitely decorated lobby in which striking tropical colors are paired with Art Deco design and sculpture. The overall effect is one of contemporary French ambiance, comfortable yet captivating. ... more   less 
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Also Known As:
Sofitel Miami Hotel Miami
Sofitel Miami Hotel
Miami Sofitel
Accor Miami
Sofitel Miami Airport
Sofitel Miami Florida

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Sofitel Miami
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