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Marseilles Hotel

3.0 of 5
1741 Collins Avenue, Miami Beach, FL 33139 (City Center)
Hotel amenities
Marseilles Hotel
Ranked #131 of 199 hotels in Miami Beach
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455 reviews from our community

Traveller rating
    42
    133
    100
    90
    90
See reviews for
Families
77
 
Couples
134
 
Solo
16
 
Business
24
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Reston, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I 'd recommend this place if you are looking for an accommodation that is basic, IT has a swimming pool but I 'd suggest you'd rather enjoy the miami waters instead. The hotel is on the beach front. You can get out from the back of the hotel and you are on the beach making it very convenient. The rooms... More

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Oslo
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 May 2013

Great location near the beach and shops! The room we got was clean, new / renovated which was nice. The hotel only have a few parking spots available which is located nearby. We were lucky to get one but it's a bit expensive; 29$ + tax per day. The breakfast they offer in their restaurant is not worth the money.... More

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2 reviews
1 of 5 stars Reviewed 22 May 2013 via mobile

The room was third world terrible! There was poop in the toilet and hair! Yuck!!! Stay away from this poor excuse for a hotel! The manager yelled at me when I tried to explain how filthy my room was! Additionally I was on the phone with Orbitz for two hours trying to get a different room in the same hotel... More

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Athens, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 12 May 2013

First they do not give me the type of room I paid for. So I check out after one night and they do not refund my money. Don't go anywhere near this hotel. The rooms are terribly small. The view is only partial. It smells of cigar smoke all over. The staff is most unhelpful.

Was this review helpful? Yes 1
EKHGM, Manager at Marseilles Hotel, responded to this review
15 May 2013

Dear Valued Guest: We have a great reputation for pleasing most of our guest and very sorry that we did not meet your expectations. Almost all the time, we assign rooms to our guest based on the type of room they reserver, and quite frequently, based on our availability, we give them upgraded rooms without additional charge. Our room sizes... More

Europe
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 14 April 2013

Positives: the rooms where new and renovated and clean. The beds were comfortable. Good location and near the beach and shops. Negatives: Poor service except for 2 women the next day and both of us had to return lunch as it was obviously old meat that had been reheated. Didn't eat there after that and we are not that fussy,... More

Was this review helpful? Yes 3
See 5 more reviews by ajhcaw for Miami Beach
EKHGM, Manager at Marseilles Hotel, responded to this review
15 April 2013

Dear Valued Guest: Thank you for your feedback in letting us know that our newly renovated rooms are clean and with comfortable beds. In regards to the restaurant, we are sorry that you did not enjoy the meal: we will definitely convey this to our Chef who is very concerned about what guest think about our food and service. We... More

Sibenik
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 April 2013

I chose this hotel because of the location and unfortunately that was the only good about it. I spent 5 nights in it and I can not say that I slept at least one night. Air conditioning was blowing directly in my face and whatever I did it was impossible to switch it off. The shower did not have hot... More

Was this review helpful? Yes 1
EKHGM, Manager at Marseilles Hotel, responded to this review
15 April 2013

Dear Valued Guest: Let me first of apologize for any inconvenience you had while statying here. We always pay close attention and go above and beyond to ensure that all our guest have a pleasant stay. It's generally our standard, and we do have many systems in place, to ensure that everything in our rooms work perfectly. Nevertheless, in the... More

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 April 2013

This was a perfect location on Miami Beach. The problem was the bathroom was new, but the rest of the room was quite old. The gap under the door to the hallway was large enough for me to put my hand under. Also, no fault to the hotel, the hotel next door had an after party for ULTRA music festival.... More

Was this review helpful? Yes 1
EKHGM, Manager at Marseilles Hotel, responded to this review
30 April 2013

Dear Valued Guest: Thanks for taking the time to let us know about your experience at our property. We are pleased to know that you think we are in a perfect location. As you rightly noted, during your stay, we were in the process completing our property upgrading. Our renovation is now completed and we are very pleased to roll... More

Long Beach, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

We stayed at the Marsilles Hotel in 2009 were not impressed with the rooms or the staff. This time we selected the Ocean Room upgrade and were very pleased with our rooms. They had been completely remolded and updated. The floors were tile and the bathrooms had new fixures and new updated tile in the shower. The pool area was... More

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See 2 more reviews by lbmastiff for Miami Beach
EKHGM, Manager at Marseilles Hotel, responded to this review
8 April 2013

Thank you kindly for your response. Yes, as you have rightly noted, our property has come a long way to its renovated beauty. The remodeled rooms, pool area, and most of all our super friendly staff are some of our many trade marks that bring many guest to our Serenity of Oasis. Thanks again for you candid observations and hope... More

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 20 March 2013

The Marseilles isn't as terrible as some of the reviews on here. Granted it's not a 4 star resort, but you definitely get what you pay for at this hotel. The location is perfect, you can walk most anywhere and the pool/beach area was great. I would recommend parking on 16th street...cheap at $16/night. When we got there on a... More

Was this review helpful? Yes
EKHGM, Manager at Marseilles Hotel, responded to this review
8 April 2013

Let me first of all thank you for taking the time to give a feedback on your stay. It's great that you noted that our property is not terrible and that to the contrary ,it's a great property at a great location and economical. We appreciate your comments about our clean and comfortable rooms and are very happy you would... More

Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 March 2013

if you like tiny bathrooms, no parking, paper thin walls, dirty carpet, no mirrors except for the one in tiny bathroom, no control of thermostat (management controls the temperature in your room), hearing the noise from the street below as if you are staying on the roof, THIS IS THE PLACE FOR YOU.

Was this review helpful? Yes 1
EKHGM, Manager at Marseilles Hotel, responded to this review
8 April 2013

Let me first of all apologize for not pleasing you as we do most of our guest. It is always our goal to give all our guest a great stay while with us but some how came short in you case. Some of our bathrooms are standard and many are much larger depending on the type of room. If you... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Pool area(9)
  • Ocean drive(6)
  • Art deco(5)
  • Short walk(4)
  • Great location(4)
  • Lincoln road(4)

Additional Information about Marseilles Hotel

Address: 1741 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#78 On the Beach Hotels in Miami Beach
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Marseilles Hotel Miami Beach, Florida

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Marseilles Hotel
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