We were there in September. Had no elevator service most of the time. Employees said this is an ongoing problem. Top rates but no upkeep. More

The Alexander is more than an all-suite property. It is more like staying in your own apartment. Each suite has a decent sized kitchen area, living room (with sofa bed) and at least one bedroom. While it is a somewhat older hotel, the rooms are very spacious and well maintained. Plus the property is right on the beach with several... More

The stay at the Alexander was amazing, staff was super friendly and helpful on anything that we needed, service was always up to par, this is a big deal being that I work at the Wynn and Encore casino in las Vegas, which is the only 5 star hotel/casino in the country... On the next trip out to Miami, I... More

My wife and 1.5 year old daughter stayed at this Hotel at the end of January. We checked in very late the night we arrived and we were given the last room in the hotel. This room reminded us of the type of room you wake up in after passing out at a college frat party.. it was dated and... More

Everything seemed perfect about this hotel from the website - location, accommodations, amenities. But, when we arrived we were poorly greeted by the receptionist, the elevators were not working the entire stay (we were on the 12th floor), and the room was a bit "worn". By our third day the two main elevators had "DANGER" signs posted across them. We... More

My daughter's wedding ended up falling on a very busy weekend at the hotel. Reserved rooms needed to be rearranged and it was handled as quickly as possible and with great courtesy. The service staff for the wedding was outstanding and most importantly, my daughter loved it! More

we recently had a reservation with a confirmation for the weekend. when we arrived we got bumped and sent us to a hotel about 5 blocks away. someone said they heard of bumping on airlines but not on hotels especially mon a friday afternoon. More

My flight landed in Miami early in the morning and I arrived at the hotel hours before check in. I flew in on a red eye for a one day stop over and just wanted to sleep. I asked at the front desk if I could go to my suite early. The girl at the desk checked for vacancy and... More

I was at the Alexander recently for a wedding and had a very unique experience that would lead me to come back. While each room is independently owned, the Alexander staff is very flexible with their guests opinions of the rooms. If a guest is not happy with the suite they were given, the staff did work to find one... More