This hotel hasn't been updated since it was built. Carpet was filthy. Bathroom was filthy and fixtures were rusty. There was a moldy smell throughout the hotel. Cleaning crew started before 10 am. cleaning the carpet in the hallway and hiting the wall with the vacuum. The door to our room was left open one night when we returned from... More

Nice location on the beach but the property is unbelievably tired. The decor is shoddy and the bed was so bad I could barely move in the morning. The "upgraded" accommodations with water view and balcony were very disappointing. To see the water you had to look over a huge ugly rooftop and there wasn't even a chair on the... More

Just returned from Four Points Sheraton, Miami Beach. I had some reservations about staying here after reading some of the reviews here, but my friends said they had stayed here before and it was fabulous. I must say the pictures of the grounds are right on, the grounds are super nice and the location can't be beat, you are right... More

We stayed here for two nights. The hotel was very clean and nice. The staff at the hotel including the valet was so nice and answered any questions we had as far as what to do. The hotel pool was nice (although Miami had a cold front come in last weekend so we didn't get to enjoy that very much).... More

I had a reservation here last month as it was the only reasonable Starwood property in the Miami Beach area. I checked out after being in the hotel for less than 30 minutes. I was upgraded to a suite due to my Starwood status but the room had stains on the carpet, the bed looked like it had been made... More

The good - the beds were amazingly comfortable. Service from the counter staff could not have been better. Location is great right on the beach. Pool is heated and really nice. Hot tub clean. Pool staff very friendly. Boardwalk just outside of hotel. The not so good - while the lobby has been redone the rooms could really do with... More

This hotel is gross! I was walking around my room in my socks because I didn't dare have my feet touch the wrinkled dirty carpet and my socks picked up wetness! Yuck. The hallway outside the bathroom is wet and there was water on the tile as though something overflowed or is leaking. I called the "customer service" at the... More

I stayed here with my husband for one night using SPG points. This room we got was right outside the elevators and we heard the buzz and ding of the buttons every 5 secs also the service elevator is there and we heard the employers on their walkie talkies. I feel the walls are paper thin. The view we had... More

This tired, musty, old property is an embarrassment to the SPG family of brands. We are loyal to the SPG properties, but would never recommend this hotel. The carpet is dirty, our toliet ran all night, the pool is from the 70s, and many of the room numbers were chipped with numbers missing in the hallway. We were upgraded to... More