I stayed there with my sister for one night, was reasonable for this time of year. A very clean hotel. Restaurant is nice too. The front desk and concierge were very friendly and helpful. We had a ocean view on the 7th floor, There was a big thunderstorm, lots of lightning, we watched that for hours. In the morning we... more

The worst Four Points I have ever seen.... Ok you get free internet and you are right on a prestine beach .... but the rest is just below average. The lobby was actually pretty nice and the staff was very helpful. However the entire hotel needs a big overhaul. The carpets in our room and the hallways were disguisting. The... more

I enjoy staying at this hotel when in Miami. It is close enough to everything while being totally quiet and peaceful at night. Don't miss the breakfast buffet and the made to order Omelets towards the back. more

It's a very nice walk along the beach to the main SOuth Beach area. It's nice and quiet and set aside from the hustle and bustle but still very easily accessible more

When i stayed at the hotel the room service came all 3 days in the 30 minute guaranteed time. The food was fantastic. Access to the beach is right there. The room was clean and the balcony huge from the exec suite I had . Friendly courtesy and trained staff with a smile. i stay over 100 nights a year... more

Problems at check in. Was assigned room that was already occuppied. Bathtub did not drain and toilet needed some work to flush. Room flooded with water due to storm. Switched room only to find more problems. Shower didn't work and smoke detector was beeping. No sense of urgency from hotel staff. Only one person behind front desk was helpful. The... more

I went there with my two kids and we didn't like our stay over there. The place was very dirty. We even found a cockroach (it was maybe Pedro) in my bathtub, it was maybe a joke by my neighbor but i didn't find it funny. Its not worth it to stay there. Otherwise the beach was very pretty. Have... more

Terrible service. Enployees are unpleasant. They guess that they do a favor to the client. They are wrong. It's the client who do a favor. He give them work. They think the opposite. When you arrive there, They do not help with the luggage, they don't know to say hello I don't like the bedrooms. The only beautiful place at... more

I read the reviews from previous travelers and was hesitant about staying here. We booked the hotel through our starwood spg account. We stayed FREE for a whole week. We actually were very pleased with our room, the pool and the restaurant. It is true the rooms need some attention but you're not in your room all day. The carpet... more