During my visit to Miami Beach, I was staying at another property. One evening as I was walking the boardwalk I walked into the Sheraton. The staff were very friendly and professional - the hotel has a very nice and warm atmosphere too. I ran into the Manager on Duty "Chris" and he recommended the restaurant in the hotel and... more

There were too many negative aspects to write about, the worst of which is a managemment team that doesn't care. more

So when I was looking for hotels I found the 4points by sheraton and then a comparable Best Western Hotel. The Sheraton was a little more expensive but I decided that we would go with them since the Sheraton is normally a little better. BOY was i WRONG! The hotel itself is old and smelly, our room was fine, but... more

We found the Four Points by Sheraton delightful, the room (Jr. suite) was roomy and a very nice view of the beach and pool area. We found the staff friendly and the manager was very helpful in getting a reservation error corrected. We liked is so much we made new reservations to bring the kids. more

My wife and I were on a tour from Orlando to the Keys and this was the last place before flying home. The room was ok but dated the bed linen and the pillows were no where near the high standard of Sheraton nor were the usual bath room freebies. This was the only place where we stayed where there... more

We had a reservation for a long week end with my family, coming from Switzerland. After 3 hours of being in the hotel, and while at the beach, someone entered our room, and stole all our belongings, including documents, electronics, etc. You can imagine. Worst of all, the manager said...."I would recommend to press forward and forget about it....". We... more

I visit South Beach 6+ times a year. I have stayed all over --- this was my first time at the Four Points. WOW. The rate was WELL below the standard SoBe rate ... and the value was phenomenal! The staff was professional and courteous ... the lobby area was well presented and well maintained ... the restaurant was great... more

This hotel is in a good location. Good size pool, free internet, comfy beds. Good food/service in hotel restaurant. more

We had a great stay at the Four Points hotel in Miami for eleven nights. Great service and a very kind and attentive staff. The large room was well decorated and clean. The hotel is situated on a fantastic location and is very accessible. Breakfast was extensive and varied. No complaints at all! We would stay there again. Greetings from... more