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Penguin Hotel Reviews, Miami Beach, Florida

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1418 Ocean Dr, Miami Beach, FL 33139
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Penguin Hotel
166 traveller photos
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49%
Ranked #117 of 199 hotels in Miami Beach
3.0 of 5 stars 415 Reviews
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415 reviews from our community

Traveller rating
    63
    118
    91
    45
    98
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Families
26
 
Couples
144
 
Solo
33
 
Business
19
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Montreal, Quebec, Canada
1 review
“Worst hotel ever”
1 of 5 stars Reviewed 12 June 2013 NEW

The corridor smells pot. The bed was making so much noises and was not confortable. The air conditionning made so much noises that we closed it. There was 40$ of hidden fees per night after we booked through Priceline.

Was this review helpful? Yes
1 review
“Really? Are you kidding me?”
1 of 5 stars Reviewed 29 May 2013

I will never stay here again. The beds were horrible and ancient. None of us could sleep. NOT what you see in the pictures. Very cheap and slummish. Would rather pay the extra $100 to stay somewhere comfortable. Here, you are only paying for the location. Everything else sucks.

Was this review helpful? Yes
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
6 June 2013

We appreciate your feedback regarding your recent stay with us. We are sorry to hear your experience wasn't what you hoped it would be and that you were uncomfortable in your guestroom bed. We take your comments very seriously and thank you for your review. More

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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
“Will Return!!”
5 of 5 stars Reviewed 23 May 2013

My sister and I stayed for three nights and we loved it! The room was a little bit small but it was very clean! The location can't be beat and the staff was very friendly. The continental breakfast was a little on the light side but hey it was free! The beach towels provided were great! The only bad thing... More

Was this review helpful? Yes 1
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
28 May 2013

Hello, Anna. Thank you for your review. We are so happy to hear you enjoyed your stay with us and that you were pleased with both the cleanliness of your guestroom and the service you received from our staff. We are also glad you liked the location of our hotel, and hope you were able to take advantage of it... More

baltimore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Pleasant stay, few frills”
3 of 5 stars Reviewed 8 May 2013

Stayed for one night in January. Staff friendly and helpful. Good location across street from the beach and easy walk to restaurants and shops. The building itself is not in the best of shape. Tiny sloe elevators, creaky beds that curve toward the middle. Don't be fooled by the resort package that is included with a mandatory fee and is... More

Was this review helpful? Yes 1
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
10 May 2013

Thank you for your review. We are glad you liked the location of our hotel, as well as the cleanliness of your guestroom and the nice view you had. It is also great to hear you were pleased with the service from our staff. We are sorry that the package you had booked was not what you had expected and... More

VATravel36
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
“Well...I Don't Think So”
2 of 5 stars Reviewed 30 April 2013

I booked this thru Hotels.com and thought, oh look it says they are newly renovated and all the pics looked great. Now I am no dummy and I have never been sold on pictures alone, but this was WAY OFF!! The room was tiny, but I did see that it was small from the pictures. There was no chair so... More

Was this review helpful? Yes 4
See 12 more reviews by Todd W for Miami Beach
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
2 May 2013

Hello, Todd. We thank you for taking the time to send us your thoughts about your recent stay. Although we are happy to hear you enjoyed the service from our staff and the food at The Purple Penguin Café, we are disappointed to hear your experience fell short of expectations. We are sorry that you were disappointed in the size... More

Paterson, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great Location. Good for 2 guests, but not 4.”
3 of 5 stars Reviewed 26 April 2013

We stayed at this hotel for a night before our cruise out of Port of Miami. The hotel has a great location on Ocean Blvd. I couldn't ask for a better spot. I don't expect luxurious from boutique hotels, so I didn't come with high expectations. From what I remember, it was decently priced. We arrived and had our car... More

Was this review helpful? Yes 2
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
29 April 2013

Hello, Kurt. Thank you for making the choice to stay with us and for taking the time to share your experience. We are glad that you liked the location of our hotel and you took notice of our "money" ceiling on the way to your guestroom. We apologize for the issues you found with your bathroom and the size of... More

Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
“Very nice and clean hotel i really recomend it”
4 of 5 stars Reviewed 19 April 2013

I just got back from SOBE today... I stayed at this hotel... The only thing i can say is WOW.... I was very surprised how the room was very nice... And very cleanit has everything you need... I really enjoyed staying there and the price was very affortable... They give u free breakfast from 9 to 10:30 am or something... More

Was this review helpful? Yes 1
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
22 April 2013

Hello, Oscar. Thank you for your review. We are thrilled to hear you had such a nice experience with us and that you were so happy with the cleanliness and décor of your guestroom and the rates we offer. We are glad you also liked the location of our hotel and we hope you were able to take full advantage... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“For the $ you can't go wrong”
5 of 5 stars Reviewed 11 April 2013

The rooms are adorable. Hot luxurious by any means, but for the basically free price they charge, it's a perfect & clean place to stay right in the middle of the action. I recommend staying here on a budget. Perfect location! If you want a super nice hotel with a pool, this is not the place for you. You get... More

Was this review helpful? Yes
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
15 April 2013

Hello, Jenn. Thank you for your review. We appreciate that you made the choice to stay with us and we are happy to hear you were pleased with the cleanliness and décor of your guestroom. We are also glad that you find our hotel to be a good value and in a great location. Thank you again for your feedback... More

San Juan, Puerto Rico
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Just what we needed...”
5 of 5 stars Reviewed 8 April 2013 via mobile

Great spot... Near of everything: food, shopping, the beach... It was just what we need, a clean room, nice bed to sleep and the people who work there were very nice to us... It also includes continnental breakfast in the President Hotel which is a partner hotel amd you can use their facilities, the mini pool...

Was this review helpful? Yes
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
11 April 2013

Thanks for your review. We are so glad we could accommodate you with just what you needed for a pleasant stay with us. We are glad to hear you liked the location of our hotel, as well as the cleanliness of your guestroom and comfort of your bed. We are also happy that our staff treated you well while you... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The Food & Beverage Crew Make this Place Great Outstanding Service Cheap Owner”
4 of 5 stars Reviewed 17 March 2013

I have been a regular guest at the Penguin Hotel for years.I keep coming back because of the people that make this place. The staff! Here are my cons... What I really dislike about this place is it seems the owner(s) are really cheap! The elevator still does not work properly and is slow as you can wait and wait... More

Was this review helpful? Yes 2
Dana P, Public Relations Manager at Penguin Hotel, responded to this review
18 March 2013

Hello, Dan. We appreciate that you took the time to share your thoughts and suggestions about your recent stay. We are so happy to hear you speak so highly about our staff, as we all take great pride in making sure our guests are well taken care of. Whether you see us out front, or we are working behind the... More

 
 
Penguin Hotel
Penguin Hotel
3.0 of 5 stars 415 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Ocean drive” (10)
  • “Great location” (10)
  • “Resort fee” (4)
  • “Art deco” (3)

What travellers search

  • penguin hotel south beach

Additional Information about Penguin Hotel

Address: 1418 Ocean Dr, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#39 Family Hotels in Miami Beach
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Penguin Hotel Miami Beach, Florida

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Penguin Hotel
1418 Ocean Dr
Miami Beach, FL 33139
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