Somebody stole our money and our passports from our ROOMS! and the hotel manager give us NO solution. they stop to answer our emails
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- Miami Beach Resort Spa
- Miami Beach Hotel
- Miami Beach Resort & Spa
- Miami Beach Resort

Somebody stole our money and our passports from our ROOMS! and the hotel manager give us NO solution. they stop to answer our emails
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Where to begin? I stayed here for a conference with 10 other business colleagues. We were all very disappointed in the accommodations. A few even went elsewhere even though this was the conference hotel. It took all of us about 30 minutes to check in. No one has any sense of time at this place. They tell you when you...
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Thank you to the staff for all their attentions. I was very nicely pleased witht he service.
This property seems to be one of the senior ones in the Miami Beach, which gives it a nice ambiance...
Thank you
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I stayed at the Miami Resort and Spa a week ago and was fairly disappointed in the hotel. While I realize the price was a little less than the other hotels on Collins it should have been even cheaper. The hotel need MAJOR updating. Because it's so dated it feels dirty. I would say it's at least 20 years out...
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Last weekend I spent it with 6 other friends at Miami Beach Resort in Miami. It was a very nice experience from the moment we arrive to the check out. The place is gorgeous, the lobby is so elegant with those beautiful lights. The front desk was very helpful, and I would like to appreciate to CINTYA RIVERA, manager at...
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We stayed at this hotel for one night and while it was over-priced, we feel it was a good value for the money. We even got upgraded to a junior suite (so we could check in early) for free! I would stay here again.
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First let me say that I'm not a picky person, but they definitely make this hotel look better than it really is online.
It seems rather old and out dated which can give you the impression that it's not clean. There's no balconies in any of the rooms. I always like that when I'm staying on the ocean. We had...
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Stayed here for one night as a place to crach after Jimmy Buffett concert wish I could have seen more of the resort than the bed and bathroom. Room could use renovation but was clean and bed was comfortable. Valet was speedy!
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We arrived at 4:30pm, our room was finally ready for us at 5:15pm after being told we have a 4pm check-in.
This trip overlapped w/business so i had my family with me. I had hoped the $350 suite would allow my wife and I to put our daughters to bed. We soon learned our room was without cable. When I...
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Dear Guest,
Thank you for taking the time to share you experiences with us. Your comments have been shared with our guest services team so that we can continue to improve and provide better service to our guests.
I was informed by our Guest services team that your family received more compensation that what you described in your review. If...
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i spent 2 nights at this hotel, a very clean room, warm service. great breakfast and superb service. i spend 100+ nights on the road a year and this was definetely a very nice experrience.
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