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Hotel Chelsea


Hotel Chelsea
944 Washington Ave, Miami Beach, FL 33139
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Traveller Reviews

56% Recommend
3.5 of 5 stars 186 reviews
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By trip type
All (186)
[ Date ] [ Rating ]
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5 of 5 stars
west yorks
5 Jul 2009 | Trip type: Solo travel New

stayed at hotel chelsea for a week in june '09 .booked an extra large king suite and was pleasently surprised at how adequate the room was. had read the reviews and was a bit wary about what to expect, but i absolutely loved my room! good decor, nice cosy bed, lighting not too bad at all, only downside was that... more

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3 of 5 stars
Oslo
24 Jun 2009

We were generally satisfied with the hotel, however service was poor. Location is great and the cost was reasonable. Our room was far away from the bar, so we weren't bothered by noise. Apart from the sparce lighting, the room was nice and not too small. We used the valet parking and were satisfied with the service even though it... more

Management response from
GuestSpecialist, Manager

Thank you for your review of our property. We are constantly monitoring reviews to improve our customer service. Hopefully you come back and give us another chance. If you decide to visit us again I will be glad to personally take care of your reservation and make sure you are satisfy with our service.

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3 of 5 stars
washington dc
9 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

OK, I never write reviews when I travel so here we go. When you read that the hotel is DARK...every visitor is telling the truth. DO NOT skip over this part, we have no reason to lie. I read it before I booked the hotel thinking it could not be that bad and when I arrived all I could do... more

Management response from
GuestSpecialist, General Manager

We do have subdued lighting in our rooms. We feel it adds to the romantic feel of the place. If there was more lighting needed we would have been happy to provide another lighting source. We are always striving to better our guests experience. We hope to see you again.

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3 of 5 stars
New Jersey
26 May 2009
1/1 found this review helpful

I chose "other" because it was my boyfriend and I but we're 23 and 24, so we're not an old couple. All of the other reviews were correct in saying this isn't a place for families and the lighting is minimal. We booked our trip two months before check-in for a Standard Room with a King**size bed. The total price,... more

Management response from
GuestSpecialist, Manager

In response to your recent review of your stay at the Chelsea Hotel, I wanted to sincerely apologize for the inconvenience that we caused you. Your reservation was originally upgraded to our sister property due to the fact that the Chelsea hotel was scheduled for maintenance. The scheduled maintenance was later postponed as to not interfere with the busy Memorial...

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4 of 5 stars
London
17 May 2009 | Trip type: Friends getaway
1/1 found this review helpful

I stayed at the Chelsea with my sister for a week of relaxation after a work conference in Miami. We chose it because it's reasonably priced and from the website looked to be nicely decorated and in a great location - we weren't disappointed and found the room and bar area very well appointed, however the thing that let it... more

Management response from
GuestSpecialist, Manager

Thank you for the review of our hotel. We appreciate your nice comments on our property and our services. We do have subdued lighting in our rooms. We feel it adds to the romantic feel of the place. If there was more lighting needed we would have been happy to provide another lighting source. We are always striving to better...

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3 of 5 stars
H
8 May 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at Chelsea for one night a week ago. Our room was the last room on the first floor. We booked through their own webpage so the total price included also the resort fee. If you are in Miami Beach to party, don't mind bad service and get a great deal - I think you are going to like... more

Management response from
GuestSpecialist, general manager

Thank you for staying with us. We appreciate your review of our hotel. I apologize for your disappointment on our customer service. We take in consideration every review to always better our property and service. We at The Chelsea hotel do value our guest and would like to see you during your next visit to Miami Beach. Please email us...

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4 of 5 stars
Cleveland, Ohio Usa
6 May 2009 | Trip type: Solo travel

I stayed at the Chelsea hotel from April 29 to May 3 2009. When I usually go to South Beach I like to stay on Collins but I must say the location was incredible. Being on Washington was very convenient to many restaurants across the street form a pharmacy and convenient shop and other points of interests. The hotel is... more

Management response from
GuestSpecialist, general manager

Thank you for the great review. We were happy to have you here. If there is any time you would like to see us again. Please check our website for some great deals all summer long!

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5 of 5 stars
Denver
1 May 2009 | Trip type: Couples

I was WOWed by this chic, trendy, beautiful hotel and the incredible staff! Chelsea hotel is in an absolutely perfect location, just one block from the beautiful beach and the busy Ocean Dr with lots of restaurants, bars, dance clubs... The hotel itself has a great restaurant. Delicious food, great drinks, hookahs, upbeat music and smiling waiters. There is also... more

Management response from
GuestSpecialist, general manager

Thank you for the great review. We were happy to have you here. If there is any time you would like to see us again. We are very happy to have had such positive impact. Please check our website for some great deals all summer long!

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5 of 5 stars
Vancouver
30 Mar 2009 | Trip type: Friends getaway

After reading other reviews on here two friends and I (27 year old guys) decided to book a standard room with 2 double beds at the Chelsea for the Winter Music Conference (March 24th - 29th). We were primarily looking for something in a good location, reasonably priced for the peak season, and clean/secure (as a number of lower/mid ranged... more

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4 of 5 stars
Tampa
25 Mar 2009 | Trip type: Couples

I stumbled upon a great price for Hotel Chelsea when searching for a value on South Beach. I couldn't beat the price and the website was intriguing, so we gave it a shot. Wow. This place was excellent. If you're looking for a quiet and peaceful stay, this is not the hotel for you. This hotel sits 2 blocks from... more

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Hotel Chelsea Also Known As

Address: 944 Washington Ave, Miami Beach, FL 33139
Miami Beach hotels Hotel Chelsea
3.5/5.0
186