Now of course it not the ritz carlton but it is a nice hotel. Every one at the front desk was nice. If they see you coming the smile and open the door. The main pool was heated which was good even in the miami heat. my room was wonderful everything was clean and i had a great view if... more

I must admit I was very skeptic about staying @ the Royal Palm due to all the bad reviews. So I check into the Royal Palms with my radars up. Now I have stayed @ hotels like the the W, Loews and the Bently Hilton Resort so I know all about luxury hotels and resorts. The Royal Palm was luxury.... more

This was the worse customer service Ive ever experience, I must say. I travel alot and was not please with the staff at all. Upon checking into the room, we entered this room to find semen stains on the bedskirt, as well as they just gave a smoking room, floor flithy, holes busted into the walls, hand prints on the... more

This hotel wasn't the best, but it wasn't the worst. I went to Miami with my sisters for a girl's weekend. We loved that the hotel was close to the beach and all the attractions. We didn't like that the hotel staff constantly ignored our request for fresh towels and didn't clean our room everyday (things like freshen the bathroom,... more

Stayed for one night. Price was fair, but now I know why. Check-in was sloppy and very unprofessional. Front desk arrangement was a bit odd. Room: windows were very dirty; drapes stained, furniture beat up, etc. Knowing the hotel was rebuilt and is only ten years old, I get the feeling that no additional money has been available for the... more

First off, the hotel staff was awesome, the lobby was very stylish, and for the price you can't beat the location. The hotel is right on the beach, 2 blocks from Ocean Drive and about the same from the Miami Beach Convention Center and Lincoln Drive. The bartenders in the lobby bar and the pool bar were very friendly and... more

I had read the reviews of the Royal Palm after booking my trip so was somewhat nervous about my trip! I stay in some very nice hotels around the world as part of my job and have pretty high standards. But that being said, I am also realistic. People....this is a very cheap hotel! If you are expecting luxury go... more

I stayed at the South Beach Royal Palms from Wed. Sept. 2-Sunday Sept. 6. First off, believe the reviews. My friends and I read them and decided to give the hotel the benefit of the doubt. The rooms are HORRIBLE. We were first given a room in tower 1 (the front desk clerk that checked us in, tried to tell... more

First stay at this particular hotel. Liked the staff and the general feel of the hotel. The room was average but a bit on the tatty side. The bed linen was too small to tuck in properly and continually came loose... it was, however, nice and clean. The bathroom wasn't bad at all but the bath wouldn't drain properly and... more