So, you're supposed to be able to valet or self park. But when I checked in the ran out of self parking passes so the charged me for valet. 18% tip added to everything. My room was overlooking the alley and trucks make deliveries starting at 5 AM. So much for sleeping in - CRASH - BOOM. The staff never... more

This was our first visit to South Beach, we were initially undecided whether to stay at a boutique hotel or a larger property. We are very happy with our choice to stay at The Hotel. The customer service was excellent; the front desk, concierge, and bell staff were all very helpful. We found the location to be perfect for us,... more

This was our third visit to The Hotel in a year and it gets better with each visit. Alexa warmly greeted us and listened to our request for a room not facing the back alley. David and his colleague are always helpful with our luggage, getting us newspapers in the morning and an extra umbrella when needed. And when we... more

the hotels strenghths are its friendly helpful staff ,its great location ,the pool and deck and the fact you get free sunbeds on south beach- weaknesses -it can be noisy ,it needs a good clean ,we had a cockroach in our room ,but mostly it needs a refit- carpets are stained and threadbear in public areas and bedrooms. so its... more

This is a very small hotel, with a small lobby, but its everything you need and is a great hotel if you want to be in this part of South Beach (Ocean Drive/Lummus Park). Rooms are pretty good size for Miami Beach and nicely decorated (Todd Oldham style...colorful but minimalistic, but not stark). Staff is awesome...ask for it, they'll do... more

My husband and I stayed at The Hotel for our 1st anniversary. Not only were we upgraded upon arrival by Nara, but she also managed to get us free breakfasts for the duration of our stay at the roof deck pool. Everyone was SUPER helpful, nice and accommodating. The roof deck pool is super nice and quaint. The frozen mojitos... more

We had 3 rooms in this hotel - all on the second floor, and all of them were loud. The loudest was the room in the front of the hotel facing Collins - that's because our room was above the lobby speakers, so we got music noise plus street noise. The lobby plays trance music from about 8am - midnight.... more

My friend & I stayed here for 3 nights, at the end of a 3 week US Vacation. Can't speak more highly of the location, the hotel and the staff. A big thank you to Jean Pierre & Nara for making our stay truly fantastic! Nara was a jem - a friendly face at the start of every day and... more

When I saw this hotel I wondered if going into a brightly coloured bathroom with tie died bathrobes would end up making me feel a bit ill by the end of the week. Thankfully, all the colours have faded in the beautiful Miami sunshine and the hotel is a pleasure to stay at. It's in a great location (we spent... more