This hotel was a JOKE!! The first thing we noticed was the STRONG urine smell in the "lobby". The "bar" is a storage space that they don't try to hide at all. There was a man at the front desk that was too busy watching TV to help us. When he finally got around to helping us, he said he... more

This was the most horrible thing I've ever seen. I walked in had to wait for about 20 minutes to be attended while they tried to get a dog that was behind the counter to quiet down. Then I finally get my reservation and they asked for a $20.00 cleaning deposit for two rooms I had reserved. When I went... more

Whatever you do stay away from this hotel. Upon checkin I noted the hippie beads on the walls, but for 50 or so per night thought little of it. When I got to the room the door would not open as it was hung in the frame crooked, when it opened it made an awful noise. There were only two... more

I have never had a more horrible experience at a hotel...Running out of toilet paper, police being called, staff not caring about their jobs, hanging out with friends, lounging around like their on vacation, A/C not working, just poor service and poor quality all together....DO NOT STAY HERE NO MATTER WHAT!!!! more

First they gave us a keyless room key to our room, when we got to our room it didn't even have one. We had to go back down to the desk and they gave us a key. Plus there was a hole in the door where there was suppose to be a lock and the only thing covering up the... more

The Henorsa Hotel is down right horrible and disgusting. Upon arrival we were told that the room we had reserved had a window broken out the night before and we could stay there if we wanted to but it was up to us. Due to the window being broken there is no ac available as the cool air would go... more

This was the only hotel that had a room available when we drove into Miami Beach we walked the hotel street and ended up here. Hotel has a nice reception and a WC but rooms are horrible with mold. big stains in the carpet and non working safes, water dropping in when raining (although that seemed like a Miami hotel... more

Checked in at the front desk and the attendant had my reservation and said please take a seat while we get your room ready. An HOUR later they had the room 'ready'. Went up to the room and didn't have any linens, no toilet paper, the window was broken, and the AC would not turn on. The final straw was... more

I booked through cheap tickets.com who gave this hotel a 2.5 star rating. This is by far the worst hotel that I have ever stayed at. I used to rent a local hotel when I was in High school just to party with my friends and it was better than this one. There were bugs in the room, window that... more