The lobby and location are great. That's where it ends though. The 1st room they gave me was the wrong room #. The second one was dirty, which was a good thing since it looked like a 1980's motel. The third room was better, maybe a 1990 hotel, complete with a tube style TV. The bathtub had rusty finishes and... More

So here's the good. Good location for under 30's. Nice pool area, beach, Sushi restaurant & bars. The bad. Rooms very poorly designed. Your bound to get black and blue marks from smashing your legs on the squared of bed corners as the rooms are too small for the beds.I had to put a pillow on the corner as I... More

My family and i stayed here from the 28th jan until the 1st feb 2012 the first room we where in the power points where hanging of the walls the tv buzzed and switched its self off and the lights where switching them self on and off we told them its a death trap and they said to us they... More

Stayed there for valentines day,by mistake left my watch inside the car that was valet, " big mistake" ,of course next day chek out there was no watch,called the manager of the hotel,basically said ,good luck,not even said im sorry .not professional at all,they were supposed to give a call back,still waiting ,don't bother to go there and if u... More

This hotel is disgusting. They stole from us, turned members of our party WITH PREPAID ROOMS (WE HAD 10 TOTAL ROOMS AND SPENT THOUSANDS OF DOLLARS THERE) because THE ELECTRICITY WAS OUT IN HALF THE HOTEL, were rude, inconsiderate and horrible to our entire party of 12 people. I have travelled all over the world and this hotel should be... More

I will admit, upon our arrival we had some issue with checking in due to some fees that were not initally mentioned upon reservation. I think the frontdesk lady was a hater and gave us a nasty, cold dirty room. When we complained and asked about the rooms that we saw on the website, she stated that those were the... More

The new sushi rest was amazing and would go back again! Zama the chef was there and very friendly. I went with a big group and the chef brought out special selections. Overall wonderful experience... professional staff, great drink, and reasonable prices :) More

I read the reviews here before I booked hotel don't normally write my own but this hotel was more than what we expected. Staff are so helpful especially the lovely girl at the concierges desk who helped my boyfriend so much with valentines day and my birthday. Pool area great location great cant wait to return! Best friendliest staff in... More

We spent valentines evening at the Shelborne while we were in town for the one night. We understand the hotel has been under renovations for a while and some of the reviews reflect this but our experience was outstanding. We were upgraded to an amazing suite that is beyond anything I have ever experienced in a hotel in the 23... More