We are here for a convention. Let's start with the good: Our bathroom is large and spacious including a whirlpool tub, there are plenty of drawers to unpack clothing, there is an Apple computer in the room for guest use, free wifi, iHome (although it doesn't seem compatible with my 4S), beautiful pool and beach area as well as a... More

My husband and I just returned from Miami from a Valentines Day getaway. We stayed in the Sorrento tower and the view is unbelievable !!! But what I absolutely must say is that the service at this hotel was by far one of the best I've ever had. It was a short trip to Miami over the weekend but we... More

This hotel is well known for it's celebrities who enjoy a stay but for regular people I have to say that our stay was terrible. Arrival: When we arrived the valet staff was not helpful in telling us were to park if we opted out of valet. Terrible. Check-in: Long line once I got to the counter at around 1:30pm... More

My wife an I had such an amazing time. We stayed for a week in a suite in the Sorrento building. We enjoyed a delicious breakfast each morning after a walk on the boardwalk. The private pool gave up some privacy if we wanted it. Everyone was extremely friendly and the valet guys were very prompt. You have to eat... More

What a fantastic trip! Gorgeous grounds, world-class restaurants, attentive and friendly staff, amazing view, a spa that takes your breath away - and quite possibly the world's most comfortable bed! More

Really a wonderful hotel to stay at. Huge pool area, good food, very attentive attendants at the pool. The hotel has a great health club. Everyone was very friendly and helpful. We had a balcony with a beautiful view and the bed could not of been more comfortable. More

At the start of our stay we were given a room which was already occupied, and after a brief uncomfortable encounter, we returned to the front desk area to be greeted by a manager who more than made up for this - we were upgraded to a suite with a spectacular view. So my review will be forgiving of that... More

After the Boulan failed miserably we were relocated at the Fontainebleau (Trésor tower) in a condo like 1 bedroom suite with kitchenette and balcony. The staff (Claude) was simply great in making us forget how bad our vacation had started. The complex is huge and luxurious with many specialty dinning and a worldclass night club ( Liv ) ** parking... More

If it wasnt for ROD in ROOM SERVICE DEPT for the PENTHOOUSE GUESTS, not really sure i would have ever came back, besides the terrible service at the VIP check in desk. Rod was very professional, polite, and very friendly. Even though i was upset when i got to my suite from arguing with mgmt for a hour about my... More